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[Resolved] Multiple Banned Accounts – Known Issue

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[Resolved] Multiple Banned Accounts – Known Issue
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#1
2014-06-02, 10:28 PM
http://maplestory.nexon.net/news/news/current/00Hpt/


Nexon Wrote: [Image: 00FAK-ba214571-3861-4b46-9da6-6b9356c46e62.jpg]

We are aware of an issue where many accounts have been mistakenly banned around 7:00 PM Pacific today. We are currently working on the issue, and hope to have it resolved in the next hour or so. Please check back here for updates.

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Nion
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#2
2014-06-02, 11:09 PM
Just got home and the first thing I heard from my brother was," LOG OUT OF MAPLE BEFORE YOU GET BANNED."

I'm still confused.
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OrionTempest
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#3
2014-06-02, 11:10 PM
[Update 8:00 PM Pacific] We have unblocked accounts that were banned due to this incident. If your account was blocked around 7:00 PM Pacific and it is still banned, you may submit a ticket to Customer Support so they can review the particular ban on your account.

http://maplestory.nexon.net/community/#%...st10041750
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Posting Freak
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#4
2014-06-02, 11:13 PM
[url][/url]


Nexon Wrote: [Image: 00FAK-ba214571-3861-4b46-9da6-6b9356c46e62.jpg]

[Update 8:00 PM Pacific] We have unblocked accounts that were banned due to this incident. If your account was blocked around 7:00 PM Pacific and it is still banned, you may submit a ticket to Customer Support so they can review the particular ban on your account.

We are aware of an issue where many accounts have been mistakenly banned around 7:00 PM Pacific today. We are currently working on the issue, and hope to have it resolved in the next hour or so. Please check back here for updates.

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RedRaven16
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#5
2014-06-02, 11:33 PM
thought about playing maple then this pomegranate happens
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ChronosXIII
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#6
2014-06-03, 12:26 AM
Fastest record of unbanning accounts ever? Holy crap.
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thejman250
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#7
2014-06-03, 08:45 AM
- Interesting.
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GunPowder
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#8
2014-06-03, 09:12 AM
ChronosXIII Wrote:Fastest record of unbanning accounts ever? Holy crap.

Well, they did have the same thing happen 3 weeks ago. It's all about practice Wink
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OrionTempest
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#9
2014-06-03, 10:15 AM
GunPowder Wrote:Well, they did have the same thing happen 3 weeks ago. It's all about practice Wink

This is the first I'm hearing of this :f6:
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Mazz
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#10
2014-06-03, 10:17 AM
Did they announce why accounts were being perma banned? I guessed it was probably related to the Zombie Virus EXP hack/exploit thing but dunno

[MENTION=10319]OrionTempest[/MENTION]; I think he's referring to the billingpp bans that happened not too long ago
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OrionTempest
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#11
2014-06-03, 10:45 AM
Mazz Wrote:Did they announce why accounts were being perma banned? I guessed it was probably related to the Zombie Virus EXP hack/exploit thing but dunno

OrionTempest; I think he's referring to the billingpp bans that happened not too long ago

Oh, maybe. Didn't even think of that.
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