Nexon Brings Closure After Two Years!

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A quick summarization of what happened:
Two years ago, this guy sent a ticket to Nexon saying that their MTS glitched up and caused him to loose a 24Watk Maple Shield.

Two years later, in the present, he finally recieves a reply for his ticket, in which Nexon admits to their mistake and awards him 140k maplepoints as compensation.

They also gave him the full 373,364 NX prepaid as if he had sold his maple shield, which is now lost forever.

They also gave him the full 373,364 NX prepaid as if he had sold his maple shield, which is now lost forever.

I don't see those.

This is awesome I guess, but after 2 years? That sure is a long time just for a shield, and was the MTS even around 2 years ago?

I don't see those.

This is awesome I guess, but after 2 years? That sure is a long time just for a shield, and was the MTS even around 2 years ago?

Yeah, it came out during 3rd anniversary.

I don't see those.

This is awesome I guess, but after 2 years? That sure is a long time just for a shield, and was the MTS even around 2 years ago?

The first person who replies instantly attempts to debunk this. Sad.

Wish I got that much NX.

This is my friend from scania! He told me about it, and I could not believe it! lol

I don't see those.

'04 June 2011'
'Our records indicate that you lost a total of 373,364NX on this transaction, and that amount will be returned to your account in the next 7 to 10 business days.'

@Topic; Grats to the guy. o:

The first person who replies instantly attempts to debunk this. Sad.

I was not debunking this, I was merely wondering that.

Good for hat person (you?) if she got the NX and maple points, now she can go a good time without spending money.

Will Harry get the same deal?

it's sad to know that this one person got such a nice refund, but hundreds of people who were hacked last year will get nothing.

it's sad to know that this one person got such a nice refund, but hundreds of people who were hacked last year will get nothing.

This guy waited for 2 years.

Last year implies that they only waited for 1 year.
They'll probably get something if they wait another year.

One isolated incident doesn't instantly validate the compensation of hundreds of other hacked persons. Until this happened i doubt you/he thought he'd be compensated, and the people who were hacked shouldn't hope/expect similar compensation because of this.

Gratz to him, i guess.

Gratz to that person, if it was me i'd find a way to sell all that nx for irl cash and enjoy the $400+ windfall. Take my girl out to dinner and put it toward college.

One isolated incident doesn't instantly validate the compensation of hundreds of other hacked persons. Until this happened i doubt you/he thought he'd be compensated, and the people who were hacked shouldn't hope/expect similar compensation because of this.

Gratz to him, i guess.

If I were one of the people who were hacked last year this would make me hate Nexon even more. Some of them lost 5 times as much if not more, and will probably never be compensated for it. And nobody should have to wait 2 years to be compensated for something like this, it's stupid.

This guy waited for 2 years.

Last year implies that they only waited for 1 year.
They'll probably get something if they wait another year.

Even still, it shouldn't take TWO FREAKING YEARS just to resolve something like this.

If I were one of the people who were hacked last year this would make me hate Nexon even more. Some of them lost 5 times as much if not more, and will probably never be compensated for it. And nobody should have to wait 2 years to be compensated for something like this, it's stupid.

The real surprise is compensation in the first place.

I know they're not really related, but I wonder if this will lead into more compensation. I know many people who lost quite a bit from those random hackings back in early 2010.

If I were one of the people who were hacked last year this would make me hate Nexon even more. Some of them lost 5 times as much if not more, and will probably never be compensated for it. And nobody should have to wait 2 years to be compensated for something like this, it's stupid.

This is not compensation for a Hacking. It's a compensation for an MTS glitch according to the OP -

Two years ago, this guy sent a ticket to Nexon saying that their MTS glitched up and caused him to loose a 24Watk Maple Shield.

This is not compensation for a Hacking. It's a compensation for an MTS glitch according to the OP -

Well the ticket creation date says Nov 28 2009 (more like year and a half ago, not two years). Thats just before the account hacking spree, so that's why some are hopeful for their friends who got hacked.

Congratulations to that guy. Better late than never, I guess. I just hope people don't start to use this case as an argument every time Nexon's quality of customer support comes into question. It's a step in the right direction but there's still plenty more problems to fix.

Kudos Nexon on good PR.