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Is NEXON working harder? - Ticket Answering.
#1
The following is 100% true, I will update this post when NEXON answers it.

Ticket #: REMOVED FOR SECURITY
Email Notification (Contact Info): Yes
Status: Open
Date Created: 2/27/2010 11:54 AM PDT
Last Updated: 2/27/2010 11:56 AM PDT

Game Selection: MapleStory
Category: Billing
Sub-Category: Cash Shop
Summary: Billing Failure
Details: For the record, I completely forgot about this transaction. But, I have just checked my transaction log just to make sure the 20k NX I got went through. Looking through my other transaction log, I remembered that I cashed in 10k NX on 2/9/10. It says that it got through according to the transaction log, but, i never recieved that 10k NX. Also, if you are going to ask me for the Nexon Game Card Code, my dad threw it because my dad forbids me to buy NX, but I still buy them with my money, so yeah..
Anyway, I please hope you consider on this and try to reach me as soon as possible.

On an unrelated note, I can't login to the game either, the reason I'm adding this is because we are not allowed to have more than 1 ticket open at one time. Please look into this also.

I would recommend you NEXON workers to fix the unable to login bug, because, if you can't login, how am I going to buy that cute Baby Tiger pet Sad

Your Loyal user,
FuturePirate (AranTheLost is my Aran btw)

NEXON's Response: N/A
===========
Do you think that they will answer it? With a GlittercompensationGlitter incuded?
Current Status: Not Answered
===
In another note:
Did you know in about 20 minutes, 119 tickets are being pushed in.
Source: Ticket Number difference
2/12/12 5:12pm to 2/27/10 11:56am has 18,924 tickets pushed in.
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#2
They will probably not answer it.
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#3
You just made Nexon's wet dream, sounding like a 10 year old customer.
Their reply: it's your fault kid, lol. *link* Looking to feel better? get some NX now!
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#4
Lol, thanks for the responses.

LOL @ legend
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#5
They'll only compensate you because they know you're a defiant user who disobeys his parents' wishes by buying NX without their approval.

Nexon doesn't "usually" compensate for these sorts of things. They might, but they probably won't.
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#6
I lost almost 9k nx before when malaysia came out i got pin cracked Sad and all my nx went bye bye in mts Sad
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#7
Will they reply? Maybe with an automated or brain-dead response. The ticket you logged wasn't exactly full of information. It sounds like a ticket a 10 year-old would log to try to get some crap by trying exploit the lack of information and Nexon's recent compensation handlings. So will they compensate? I doubt it. Without much effort put into the ticket, they'll probably think it's not worth their time.
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#8
Nexon is only working harder to cover their asses, not to service the people. You won't be compensated because frankly, I don't even believe your plea is truthful.
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#9
If you guys want proof here, heres a link

http://hostmaplefreak26.zxq.net/images/2...index.html

If it doesnt work, please wait, my website hoster isnt cooperating >_>
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#10
maplefreak26 Wrote:If you guys want proof here, heres a link

http://hostmaplefreak26.zxq.net/images/2...index.html

If it doesnt work, please wait, my website hoster isnt cooperating >_>
Probably should've blurred out your username.

Anyway, I still don't think Nexon will compensate for it. They may reply to it, but probably not compensate.

@Sarah:
My link protection things say it's fine.
Meh.
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#11
maplefreak26 Wrote:If you guys want proof here, heres a link

http://hostmaplefreak26.zxq.net/images/2...index.html

If it doesnt work, please wait, my website hoster isnt cooperating >_>

I'm not going to click on your sketchy links. If you want to show us an image, use imageshack or tinypic.
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#12
Once I had the same problem, and they incredibly refunded me, and that's on the same day I sent the ticket. Probably they knew that they can get in trouble for things like this, especially because it's a mistake on their part.
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#13
my username being shown is intended, you can already see my username in the ticket.
@Sarah
[HTML]<center><img src="claim-purchase.JPG" alt="Shows the purchases I have done with NEXON America" title="Showing the purchases that I have done with NEXON America." /> <br>
<img src="claim-nxusage.JPG" alt="" title="Shows how there have been no transactions yet." /> [/HTML]
thats the source code for my webpage
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