2010-02-27, 04:14 PM
(This post was last modified: 2010-02-27, 04:23 PM by maplefreak26.)
The following is 100% true, I will update this post when NEXON answers it.
Ticket #: REMOVED FOR SECURITY
Email Notification (Contact Info): Yes
Status: Open
Date Created: 2/27/2010 11:54 AM PDT
Last Updated: 2/27/2010 11:56 AM PDT
Game Selection: MapleStory
Category: Billing
Sub-Category: Cash Shop
Summary: Billing Failure
Details: For the record, I completely forgot about this transaction. But, I have just checked my transaction log just to make sure the 20k NX I got went through. Looking through my other transaction log, I remembered that I cashed in 10k NX on 2/9/10. It says that it got through according to the transaction log, but, i never recieved that 10k NX. Also, if you are going to ask me for the Nexon Game Card Code, my dad threw it because my dad forbids me to buy NX, but I still buy them with my money, so yeah..
Anyway, I please hope you consider on this and try to reach me as soon as possible.
On an unrelated note, I can't login to the game either, the reason I'm adding this is because we are not allowed to have more than 1 ticket open at one time. Please look into this also.
I would recommend you NEXON workers to fix the unable to login bug, because, if you can't login, how am I going to buy that cute Baby Tiger pet
Your Loyal user,
FuturePirate (AranTheLost is my Aran btw)
NEXON's Response: N/A
===========
Do you think that they will answer it? With a
compensation
incuded?
Current Status: Not Answered
===
In another note:
Did you know in about 20 minutes, 119 tickets are being pushed in.
Source: Ticket Number difference
2/12/12 5:12pm to 2/27/10 11:56am has 18,924 tickets pushed in.
Ticket #: REMOVED FOR SECURITY
Email Notification (Contact Info): Yes
Status: Open
Date Created: 2/27/2010 11:54 AM PDT
Last Updated: 2/27/2010 11:56 AM PDT
Game Selection: MapleStory
Category: Billing
Sub-Category: Cash Shop
Summary: Billing Failure
Details: For the record, I completely forgot about this transaction. But, I have just checked my transaction log just to make sure the 20k NX I got went through. Looking through my other transaction log, I remembered that I cashed in 10k NX on 2/9/10. It says that it got through according to the transaction log, but, i never recieved that 10k NX. Also, if you are going to ask me for the Nexon Game Card Code, my dad threw it because my dad forbids me to buy NX, but I still buy them with my money, so yeah..
Anyway, I please hope you consider on this and try to reach me as soon as possible.
On an unrelated note, I can't login to the game either, the reason I'm adding this is because we are not allowed to have more than 1 ticket open at one time. Please look into this also.
I would recommend you NEXON workers to fix the unable to login bug, because, if you can't login, how am I going to buy that cute Baby Tiger pet

Your Loyal user,
FuturePirate (AranTheLost is my Aran btw)
NEXON's Response: N/A
===========
Do you think that they will answer it? With a
compensation
incuded? Current Status: Not Answered
===
In another note:
Did you know in about 20 minutes, 119 tickets are being pushed in.
Source: Ticket Number difference
2/12/12 5:12pm to 2/27/10 11:56am has 18,924 tickets pushed in.

