Nexon: Can and Can't.

They're stuck with what they have sadly.

Then their past failures and mistakes continue to cripple them.

I can understand why Nexon wants to save money by using satellite offices instead of actual dev teams for each region. But in that case they should have restricted the region differentiation to just localization and policing. You cant spend a period of time making code unique to a certain region, and then completely neglect it in favor of copy and pasting from the actual developers. When you do, you get game breaking inconsistencies, things like CWKPQ dupeapoloza. It's completely unacceptable and an ongoing source of many problems. It's not just a PR problem like hideously bad customer service, it's an ongoing corporate issue. It's bad organization and bad product design.