Nexon Wrote:Status: Closed by GM
Date Created: 3/11/2010 2:48 PM PDT
Last Updated: 12/3/2010 3:28 PM PDT
Solved:
(12/3/2010 3:28 PM PDT) Unfortunately, due to security reasons I will not be able to assist you with any account other than the one you are submitting the ticket from. Please send a ticket from the Nexon Passport account you need assistance with.
If you are not able to access the other account due to a lost password, you will need to do a Password retrieval via the website so that you can gain access to submit a ticket through the account in need.
If you do not have access to your e-mail address, you will need to contact your email provider to gain access.
The information you submit during registration is your responsibility to remember and I can not give out this information under any circumstances.
Sincerely,
GM Untamori
Nexon America, Inc.
Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.
It took them 8 months and 3 weeks to tell me this. -insert rage-
Meh. Whatever. It's Nexon, I expected nothing less than horrible customer service.
Not to hijack your thread or anything, but in my original ticket I said "If we don't hear back from you soon we will contact law enforcement."
This was more of a threat than what you said, and they didn't respond at all about it o.O
