Ticket Response

You already paid for it. You paid Nexon the moment you paid the store you bought these cards from. After that, Nexon isn't gaining anything, so your cards are worthless. And if you'll notice, the cards probably say they're non-refundable and obviously, after you charge them, the NX isn't exactly exchangeable for real cash. Tough luck. Should have thought twice before making such a [large] investment.

I don't think he's trying to get a refund for it(unless he stated that somewhere), but showing them he's put well over $2,000 into it, no one in their right mind would throw away that much money and just delete the character. Or something. :/

Best of luck to you, let's hope Nexon will fix it, do miss your card hunting. ):