Ticket Response - Printable Version

Ticket Response - Printable Version

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Ticket Response - Marksman Bryan - 2010-04-14

Seeing as I haven't made a thread to keep all my information in one place about my Marksman being deleted, I figured I could make one now. With people always asking me how my ticket is going I can just give them this link to make it so much easier.

I logged a ticket the day I was hacked (on a freshly made account) - 03/11/10
Ticket status updated to Work In Progress - 04/12/10
BBB complaint logged on - 03/18/10

Initial Response - 03/25/10

Rebuttal - 03/29/10

Final Response - 03/31/10

I also happen to have over $2000 in NX cards 5 feet away from me that I spent on that account, and every single Paypal e-mail when I charged NX. I don't know if that will help at all, but hopefully it can.

Ticket Response - NatureDragon - 2010-04-15

in my opinion it doesnt matter how much you spent on the account. nexon dont care whether your hacked or banned. nexon just cares about $

if there are less people playing nexon games, nexon would treat the players better. we have to boycott nexon games!

Ticket Response - weeeeee - 2010-04-15

NatureDragon Wrote:in my opinion it doesnt matter how much you spent on the account. nexon dont care whether your hacked or banned. nexon just cares about $

if there are less people playing nexon games, nexon would treat the players better. we have to boycott nexon games!

Great logic there.

Guy: I can't use my account because I was hacked!

NatureDragon: WELL if there are less people playing nexon games they would treat their players better! derp derp!

oh wait, how about all the people that got hacked? They certainly aren't able to play! ha ha ha funny jokes funny jokes.

I assume you failed to realize that a paying customer is a paying customer but no matter how much you cry about it, you're not going to get a special hugbox response where you're placed above the thousands of other whining chumps that also go through problems more or less important than your own...

For god's sake, what's wrong with you? Nexon has many games, and tens of thousands of people play each one. Slow the pineapple down. Use some common sense. Stop pretending to be more important than everyone else that came before you.

Ticket Response - ImagineAll - 2010-04-15

NatureDragon Wrote:in my opinion it doesnt matter how much you spent on the account. nexon dont care whether your hacked or banned. nexon just cares about $

if there are less people playing nexon games, nexon would treat the players better. we have to boycott nexon games!

You make me want to put my head in a blender every time I see you post...

Ticket Response - 2147483647 - 2010-04-15

Marksman Bryan Wrote:Final Response - 03/31/10
Hello, I'm sorry but I am not able to provide you with customer support through this system. Unfortunately, you will need to wait until your ticket can be answered by the agents. Your patience is appreciated. Thank you, Nexon Support

Marksman Bryan Wrote:I also happen to have over $2000 in NX cards 5 feet away from me that I spent on that account, and every single Paypal e-mail when I charged NX. I don't know if that will help at all, but hopefully it can.

You already paid for it. You paid Nexon the moment you paid the store you bought these cards from. After that, Nexon isn't gaining anything, so your cards are worthless. And if you'll notice, the cards probably say they're non-refundable and obviously, after you charge them, the NX isn't exactly exchangeable for real cash. Tough luck. Should have thought twice before making such a [large] investment.

Ticket Response - ¬Rob - 2010-04-15

2147483647 Wrote:You already paid for it. You paid Nexon the moment you paid the store you bought these cards from. After that, Nexon isn't gaining anything, so your cards are worthless. And if you'll notice, the cards probably say they're non-refundable and obviously, after you charge them, the NX isn't exactly exchangeable for real cash. Tough luck. Should have thought twice before making such a [large] investment.

I don't think he's trying to get a refund for it(unless he stated that somewhere), but showing them he's put well over $2,000 into it, no one in their right mind would throw away that much money and just delete the character. Or something. :/

Best of luck to you, let's hope Nexon will fix it, do miss your card hunting. ):

Ticket Response - Hotshot - 2010-04-15

I'd say with all the nx you spent on this game, you're more likely to have a case against Nexon, although I really don't know your chances. Hopefully it'll get worked out somehow.

Ticket Response - Eos - 2010-04-15

Since it's all about you your blog would've made a much more logical place to put this for linking purposes.

Far more freedom to arrange, organize, and track without a single post/thread limit.

Ticket Response - Serenity - 2010-04-15

Just for the record, yes the cards/email transactions could put a pricetag on your account. Unfortunatly even if you were able to break through the "iownyouTOS", virtual property is hard to fight in court. Not only that but 2 grand will probably buy you 4 hours of time from a standard lawyer.

Ticket Response - Coogi - 2010-04-15

If you spent a lot through paypal, file a dispute if it hasn't been more then 30 days or 45 I can't remember. You can get your paypal money back but they'll just ban the account, lol.

Ticket Response - Marksman Bryan - 2010-04-15

Eosian Wrote:Since it's all about you your blog would've made a much more logical place to put this for linking purposes.

Far more freedom to arrange, organize, and track without a single post/thread limit.

Ah crap I forgot about blogs <_< I didn't want to seem self-centered but I guess I should have known there was no way to avoid that. That's what I get for making this thread at midnight.
If it's possible to move it to a blog, please do so. I have no clue how the blog system works here but just glancing at it now makes it seem like you wouldn't be able to move it.

Ticket Response - Felicitates - 2010-04-15

[COLOR="Magenta"]You can just repost in blogs.

Click the blog tab at the top (under the Southperry logo)

Then at the top right corner click "+Create a new Post".

Yay blog tiem. Its just like posting a thread, except its posted in your blog.[/COLOR]

Ticket Response - Marksman Bryan - 2010-04-15

Delicae Wrote:[COLOR="Magenta"]You can just repost in blogs.

Click the blog tab at the top (under the Southperry logo)

Then at the top right corner click "+Create a new Post".

Yay blog tiem. Its just like posting a thread, except its posted in your blog.[/COLOR]

Ahh, didn't see that button. Thanks Smile

This thread can be deleted if need be.

Ticket Response - Eos - 2010-04-15

Closed/Moved to blog.