Morgana Wrote:I read the first part and got hopeful, then I read the second part and realized they were just cherry-picking random things they have done and using champion level BS to make it seem like they are actually addressing real security.
How many times can you pat yourself on the back for making everyone change their passwords, Nexon? -_-
Also... "Within our games, we are integrating a new spam and language filters to fight advertising and inappropriate comments." Uhhh... What are they going to do, filter "Nexon sucks"? Filtering illegit site names doesn't help since they find a way around the filter in 5 minutes (I mean duh), and the curse filter already stars out half of perfectly normal conversations...
Yes, this is what I was thinking. The first half sounds nice, but when you get to the second half you realize they're not really saying they plan on changing anything big soon. It's more like:
"We saw the complaints, but look at all we've done lately. Surely, everyone will see how badly we proved all of your ungrateful asses wrong. See the security measures we put it? Now nobody will take you guys seriously, because they see you're all a bunch of lying children. We do help with security, and we did improve customer support, so you've no reason to whine to 3rd party sources. Fuck you guys for making The Consumerist write an article on us."
That's pretty much how I read it. The other stuff is okay though, but it's not like we'll get too much of a notable change. Especially not in customer service. New ticketing system looks okay, but it's the same piece of shit that you threw in a fancier toilet. It doesn't mean it's not shit. Changing the interface doesn't solve the problem with the poor customer service.
Nice to see they actually said something about recent security breeches and a "we're working on it" though.