2010-03-31, 04:07 PM
BBB response :
Company's Initial Response - Posted 03/25/2010
Hello, I'm sorry to see that you felt you needed to bring this issue to the BBB. Please remember that Nexon America does not provide customer support through third party systems like the BBB. Please be sure to submit a ticket through the ticketing system and in your ticket explain your issue and give as much detail as possible.
I gave them a ticket number in my response, which was opened on 03/11/10
Great customer service, Nexon.
Company's Initial Response - Posted 03/25/2010
Hello, I'm sorry to see that you felt you needed to bring this issue to the BBB. Please remember that Nexon America does not provide customer support through third party systems like the BBB. Please be sure to submit a ticket through the ticketing system and in your ticket explain your issue and give as much detail as possible.
I gave them a ticket number in my response, which was opened on 03/11/10
Great customer service, Nexon.