2010-02-12, 06:44 AM
I'm happy for this change. Hopefully this will lead to an increase in customer service response. It just needs more polish. For example, when I go to http://support.nexon.net/ , I don't see the other traditional parts of the Nexon homepage. Also, I hope they will populate their knowledge base soon. I'd give them at least a month before this becomes any sort of operational.