An undiscussed aspect of Hammer + HT Pendant

And I love how people like you pretend nexon can do whatever the pineapple they want because it's their game, regardless of the amount of profit they make.

Just because they run the game doesn't mean they have absolutely no obligation to their customers.

Actually you (as a people) agreed to that in the ToS. Nexon reserves the right to edit the game or ToS at any time with or without notice to the customer.

A good example is the ele wands, they ignored the issue for a year, and then without warning, alter them. I was all for changing the ele wands, but it was something that should have been fixed within the first week, not a year later. They made no effort to communicate with their player base at all.

How is it that a game that makes considerably less money, WoW, has so much better customer support? Don't say it's because they're pay to play, we all know nexon makes more than WoW does.

Eh, with regards to bugs they get about the same amount of Blue Posts as we do on the forums, WoW just has more cust service lackies than Nexon. Im sure Nexon > WoW. But Im also sure Blizzard > Nexon.

In case you were curious how much gold.... err.. money vivendi games managed to make last year, you'll be happy to know that they produced a revenue of €1 Billion. €1.000.000.000, about $1.48 bln.
A staggering amount.
And 80% of that is from Blizzard's division, mainly World of Warcraft.
Not surprising when there are 10 million subscribers worldwide, each paying an average of €10 per month.
http://rrvs.blogspot.com/2008/01/blizzards-revenue.html

Top 100 Game Companies of 07 (Couldnt find an 09 version)
http://www.develop100.com/

Found in this article
http://www.guardian.co.uk/technology/gam...p100gamesc

Blizz is #1, Nexon is #19

And incase you didnt know, Activision bought out Blizzard.

Activision >>>>>>>>>>> Nexon

The difference being, nexon doesn't feel OBLIGATED to give a pomegranate because they AREN'T pay to play. They think they can just brush us aside, with the mindset, "who cares if a dedicated mapler quits, we get customers every day."

I understand that people get frustrated with companies because the service seems slow, but until we have someone who has worked for Nexon specifically tell us internal procedures, we will never be privy to why it takes them so long. People just assume they don't care. If they didn't care, they wouldn't have a support tab on their page. Technically they could put in the ToS a "Take it or leave it clause", and basically state that youre SoL if you don't like the service. Any service > No service at all.

What would you do if there were 2 identical hospitals, one of which was private owned and one of which was government funded and obligated to give out free health care to those in need, wouldn't you be a little pissed off that the private hospital gave good, prompt, professional service, while the other one tells you, "pineapple off, that's not a big bullet hole anyways."

True enough. But as takebacker said to my post, comparing a game to a hospital isnt a good arguement


@Takebacker: I used Email and ticket ambiguously... I shouldve used ticket the whole time, but I didnt.