Kabanaw Wrote:I don't think this warrants a new thread about it. But still, this isn't the first time Nexon did something like this. I don't think they realized this could be done with hammers, and now people say it was intended.

Others say Nexon did this to make more money, but these are the same people that say Ele Weapons had no reduction to increase money spent on Gaching.

MasPan Wrote:Considering a good chunk of people here almost immediately thought to 3egg pendants when we saw hammer info, I'd find it difficult to believe Nexon didn't consider the possibility.

StringStrider Wrote:They are a multi-billion dollar company, cut them some slack.

FluffyFoxxie Wrote:The fact that they are a multi billion dollar corporation means they should be more attentive to their game design and the needs of their customers.

In a perfect world, I suppose.

StringStrider Wrote:See. Its these remarks that are slightly irritating.

So the +3 necklaces were probably an overthought, but its still their game. Maybe they intended to see what it did before they made their decision?

You (people who give Nexon grief, not FluffyFoxxie specifically) don't work for them, You do not know whether it is intentional or not. You should be happy that they even provide the game. They're probably checking to see the effects it has on the game.

If the game was still Wizet based, we probably wouldn't even have 4th job.

Relative to other companies, Nexon does a great job. Lets look at Dell? They support their computers for 12 months. Your computer crashes? They rely on the fact that you didn't read the liscence agreement and tell you to call customer service at Microsoft even though you didn't buy from Microsoft at all. After 21 days, they say "Call Microsoft". Thats like buying a used car that has no manufacturer warranty, and your dealer saying "Call Chevy"... But either way.

Sure the GMs are slow to respond to tickets, but when things like this come up, they get flooded with emails. With a 3 million customer base, how do you expect them to get back to you so fast? Most companies have teams of 8-10 email agents, who suddenly get swamped, and then they're working overtime to answer the exact same email, over and over.


They could just close MS all together, and then EVERYONE freaks out.


I love how these people make it Lose/Lose for Nexon. GJ

StringStrider Wrote:You (people who give Nexon grief, not FluffyFoxxie specifically) don't work for them, You do not know whether it is intentional or not. You should be happy that they even provide the game. They're probably checking to see the effects it has on the game.

StringStrider Wrote:If the game was still Wizet based, we probably wouldn't even have 4th job.

StringStrider Wrote:Relative to other companies, Nexon does a great job. Lets look at Dell? They support their computers for 12 months. Your computer crashes? They rely on the fact that you didn't read the liscence agreement and tell you to call customer service at Microsoft even though you didn't buy from Microsoft at all. After 21 days, they say "Call Microsoft". Thats like buying a used car that has no manufacturer warranty, and your dealer saying "Call Chevy"... But either way.

StringStrider Wrote:Sure the GMs are slow to respond to tickets, but when things like this come up, they get flooded with emails. With a 3 million customer base, how do you expect them to get back to you so fast? Most companies have teams of 8-10 email agents, who suddenly get swamped, and then they're working overtime to answer the exact same email, over and over.

StringStrider Wrote:They could just close MS all together, and then EVERYONE freaks out.

StringStrider Wrote:I love how these people make it Lose/Lose for Nexon. GJ

StringStrider Wrote:Sure the GMs are slow to respond to tickets, but when things like this come up, they get flooded with emails. With a 3 million customer base, how do you expect them to get back to you so fast? Most companies have teams of 8-10 email agents, who suddenly get swamped, and then they're working overtime to answer the exact same email, over and over.


They could just close MS all together, and then EVERYONE freaks out.

StringStrider Wrote:See. Its these remarks that are slightly irritating.

So the +3 necklaces were probably an overthought, but its still their game. Maybe they intended to see what it did before they made their decision?

You (people who give Nexon grief, not FluffyFoxxie specifically) don't work for them, You do not know whether it is intentional or not. You should be happy that they even provide the game. They're probably checking to see the effects it has on the game.

If the game was still Wizet based, we probably wouldn't even have 4th job.

Relative to other companies, Nexon does a great job. Lets look at Dell? They support their computers for 12 months. Your computer crashes? They rely on the fact that you didn't read the liscence agreement and tell you to call customer service at Microsoft even though you didn't buy from Microsoft at all. After 21 days, they say "Call Microsoft". Thats like buying a used car that has no manufacturer warranty, and your dealer saying "Call Chevy"... But either way.

Sure the GMs are slow to respond to tickets, but when things like this come up, they get flooded with emails. With a 3 million customer base, how do you expect them to get back to you so fast? Most companies have teams of 8-10 email agents, who suddenly get swamped, and then they're working overtime to answer the exact same email, over and over.


They could just close MS all together, and then EVERYONE freaks out.


I love how these people make it Lose/Lose for Nexon. GJ

FluffyFoxxie Wrote:And I love how people like you pretend nexon can do whatever the pineapple they want because it's their game, regardless of the amount of profit they make.

Just because they run the game doesn't mean they have absolutely no obligation to their customers.

Quote:A good example is the ele wands, they ignored the issue for a year, and then without warning, alter them. I was all for changing the ele wands, but it was something that should have been fixed within the first week, not a year later. They made no effort to communicate with their player base at all.

How is it that a game that makes considerably less money, WoW, has so much better customer support? Don't say it's because they're pay to play, we all know nexon makes more than WoW does.

Quote:The difference being, nexon doesn't feel OBLIGATED to give a pomegranate because they AREN'T pay to play. They think they can just brush us aside, with the mindset, "who cares if a dedicated mapler quits, we get customers every day."

Quote:What would you do if there were 2 identical hospitals, one of which was private owned and one of which was government funded and obligated to give out free health care to those in need, wouldn't you be a little pissed off that the private hospital gave good, prompt, professional service, while the other one tells you, "pineapple off, that's not a big bullet hole anyways."

StringStrider Wrote:I think people give Nexon too much hate and not enough credit. Since they took over for Wizet, we receieved atleast double the expansions/new content released, and in the same amount of time.

StringStrider Wrote:If the game was still Wizet based, we probably wouldn't even have 4th job.

ImVindictive Wrote:Just for clarification all updates are done by wizet Nexon is just a parent company that deals with customers/buissiness.

I want you all to think about it this way, Wizet is in every version of maplestory. However Nexon America, Asiasoft and Nexon North korea(or south whatever) are all seperate parent companies. Also consider that the eastern maplestories have a much larger income which is why they have permanent nx. Why? They sell everything from paper plates to shose for maplestory.

None the less to the point. Worse scenario that will happen (either or, I'll list the more morbid as well) Either nexon will change them back to normal making a lot of players cry or either allow them to keep the pendents(or option one) and ban everyone for two weeks who has a 52 stat pendent as a glitcher forcing you to eat the ban or drop it after the notice.

I would invest 20$ into hammering a pendent, but not 1.2bil into buying one thats for sure. Time will tell right now both MoN and Ht pendent are about equal. It will most likely not be dealt with for another patch. They are swamped in tickets for the auto ban atm I assure you.

MasPan Wrote:Considering a good chunk of people here almost immediately thought to 3egg pendants when we saw hammer info, I'd find it difficult to believe Nexon didn't consider the possibility.

LaughingThesaurus Wrote:Every company's going to be after cash, but unless you're absolutely required to pay to get into it, I don't think you have a damn right to complain. You don't have to touch the cash shop, or even the game client itself. You didn't pay for it, you aren't paying for it, so you aren't particularly obligated to get stellar service. I know it sucks, but it's the truth. If a company were guaranteed to get a ton of money from millions of players every month, I'm sure they'd care a lot more about customer service.

Not to say Nexon is completely justified in essentially ignoring people, but unless they're guaranteed to get your money, they don't have a reason to care. It's not like the world is full of benevolent saints that're going to always be there for everybody.