2009-08-05, 02:34 PM
StringStrider Wrote:Sure the GMs are slow to respond to tickets, but when things like this come up, they get flooded with emails. With a 3 million customer base, how do you expect them to get back to you so fast? Most companies have teams of 8-10 email agents, who suddenly get swamped, and then they're working overtime to answer the exact same email, over and over.
They could just close MS all together, and then EVERYONE freaks out.
this is where you lost me.. if they are getting flooded with the same emails/tickets, they would be knowledgeable of the problem that has arisen.. and you would think they would fix it. but instead they just have another server check to add 5-6 more cash shop items and do nothing about gameplay.
And why would you even suggest that they could just close MS all together.. if they did that, then they'd probably go bankrupt.
dam your fast typing takebacker -_--