2009-08-05, 02:30 PM
StringStrider Wrote:You (people who give Nexon grief, not FluffyFoxxie specifically) don't work for them, You do not know whether it is intentional or not. You should be happy that they even provide the game. They're probably checking to see the effects it has on the game.
You're not exactly in that position either.
StringStrider Wrote:If the game was still Wizet based, we probably wouldn't even have 4th job.
The game is still made by wizet. Research plz.
StringStrider Wrote:Relative to other companies, Nexon does a great job. Lets look at Dell? They support their computers for 12 months. Your computer crashes? They rely on the fact that you didn't read the liscence agreement and tell you to call customer service at Microsoft even though you didn't buy from Microsoft at all. After 21 days, they say "Call Microsoft". Thats like buying a used car that has no manufacturer warranty, and your dealer saying "Call Chevy"... But either way.
Comparing computer manufacturers to MMO publishers isn't the best comparison in the world.
StringStrider Wrote:Sure the GMs are slow to respond to tickets, but when things like this come up, they get flooded with emails. With a 3 million customer base, how do you expect them to get back to you so fast? Most companies have teams of 8-10 email agents, who suddenly get swamped, and then they're working overtime to answer the exact same email, over and over.
GMs don't use emails for much anymore. Why do you think that if the degree of the situation changes they for some reason switch from tickets to emails?
Well gee lets look at common sense for this one. If they're getting "millions" of "emails" a day, you would think they'd release a statement about the issue. But no, this is nexon, the company you're giving too much credit to.
StringStrider Wrote:They could just close MS all together, and then EVERYONE freaks out.
Yeah and then they make way less money off their biggest cash cow and lay off hundreds of people in this economy. Yeah. Great idea.
StringStrider Wrote:I love how these people make it Lose/Lose for Nexon. GJ
It wouldn't be lose/lose if they weren't retarded and communicated in the first place. GG.