2009-08-05, 02:23 PM
FluffyFoxxie Wrote:The fact that they are a multi billion dollar corporation means they should be more attentive to their game design and the needs of their customers.
In a perfect world, I suppose.
See. Its these remarks that are slightly irritating.
So the +3 necklaces were probably an overthought, but its still their game. Maybe they intended to see what it did before they made their decision?
You (people who give Nexon grief, not FluffyFoxxie specifically) don't work for them, You do not know whether it is intentional or not. You should be happy that they even provide the game. They're probably checking to see the effects it has on the game.
If the game was still Wizet based, we probably wouldn't even have 4th job.
Relative to other companies, Nexon does a great job. Lets look at Dell? They support their computers for 12 months. Your computer crashes? They rely on the fact that you didn't read the liscence agreement and tell you to call customer service at Microsoft even though you didn't buy from Microsoft at all. After 21 days, they say "Call Microsoft". Thats like buying a used car that has no manufacturer warranty, and your dealer saying "Call Chevy"... But either way.
Sure the GMs are slow to respond to tickets, but when things like this come up, they get flooded with emails. With a 3 million customer base, how do you expect them to get back to you so fast? Most companies have teams of 8-10 email agents, who suddenly get swamped, and then they're working overtime to answer the exact same email, over and over.
They could just close MS all together, and then EVERYONE freaks out.
I love how these people make it Lose/Lose for Nexon. GJ