Backstory Wrote:Brother's account got flagged on dragon nest for botting. No idea what exactly triggered it but he left it in a dungeon for about 6 hours doing nothing at like 5% of the final boss hp (he was dead with no res and we left for work). That was the only thing we thought of that could trigger it. When you get flagged for botting, the following happens

- In dungeons, you can't attack anything. Your skills will still show up and everything, but it will be as if all monsters have god mode. You can still get hit though

- In PvP, the same thing will happen where everyone will have god mode except for yourself

- All you can do really is merchant

Quote:Greetings,

This ticket has been closed by a GM. Please see below for more details.

Thank you for bringing this issue to my attention.

I do apologize that you have run into this particular issue with your characters. I know how upsetting it can be to not being able to attack in the dungeons. I sincerely apologize for not being able to respond sooner.

After reviewing your account, certain restrictions were placed on your account after you have been found using third party programs to gain an unfair advantage that has not been intended under normal playing conditions. We have, however, decided to release your account as a benefit of the doubt situation.

Although we may have released your account for this reason, please understand that it is your responsibility to play by the rules. Although you account may have been released, your account will continue to be monitored. Should this occur again, further restrictions will be placed on your account.

For more information regarding our Terms of Use, please refer to our website at http://www.nexon.net/legal/terms-of-use/.

Your account will be released within 1-3 business days.

Thank you for your cooperation.

Sincerely,

GM Tekonos
Nexon America Inc.

Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password.

Ticket Information:
Ticket #: 19000-1166344
Date Created: 3/17/2012 12:18 PM PDT

Nexon Wrote:Even though we're still positive you broke the rules, we're going to let you continue because you said you didn't, and we know that we can't be trusted.

icephoenix21 Wrote:It'd be nice if they'd respond like that to maple o.o
It's been a year and a half since I got hacked and all I get is an occasional "we're continuing to work on your ticket" bot reply.

Flonne Wrote:Eh, they still claimed he was at fault and was using 3rd party programs. I don't see it as much of a win, honestly.

byakugan Wrote:i see your point but on the other hand, why would the guy leave his char dead in a boss dungeon for over 6 hours? I suppose there shouldn't be a issue since he was just laying on the ground but I can't help but put some blame on him too for choosing such a place to leave his char.