Response to my Horntail Ticket.

So after about 6 months NEXON has finally replied to my ticket about Horntail, here is their response.:

Solved:
(5/7/2012 9:41 AM PDT)
I am sorry to hear that you have experienced this issue. I can understand how frustrating this must have been for you.

Thank you for reporting this issue to us. I will be forwarding this information to the correct department for review.

Please keep an eye out on our website for any updates regarding this at:

http://www.nexon.net

We shall have this issue fixed in an upcoming Game Update.

Take care and have a nice day.

Sincerely,

Senior GM Libra
Nexon America Inc.

Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.

there's a lot of stuff wrong with HT, what did you report for starters?
(not that it matters, you'd get this answer every time)

there's a lot of stuff wrong with HT, what did you report for starters?
(not that it matters, you'd get this answer every time)

Only 30 per server check one. With the ticket and all that jazz

lol. I think everyone was expecting Horntail To be fixed in Justice anyway.

Good on Nexon, for maybe finally fixing a glitch via copy pasting KMS code that's been around since October 2010.

Upcoming update meaning instanced zakum and HT?

Welp the world's ending Nexon's fixing something.

Why would they respond to your hotmai----


OOOOO

smells like copy and pasting to me though, the top half

yay instanced update?

Nexon: It'll be fixed now that our colleagues in Korea have made Horntail instanced. We won't do pomegranate about it till that patch. We only answered your ticket because it's going to be fixed this way soon anyway. pineapple you.

That's all I saw.

Pretty sure I've had that exact response to at least 2 issues that are still in-game, but we'll see.

Upcoming update meaning instanced zakum and HT?

That's what I was thinking too. Just waiting on that Neo City fix now

Nexon: It'll be fixed now that our colleagues in Korea have made Horntail instanced. We won't do pomegranate about it till that patch. We only answered your ticket because it's going to be fixed this way soon anyway. pineapple you.

That's all I saw.

Yeeep.. I saw this since ages ago >.>


Wouldn't be surprised if something went wrong & it's still 30 people per channel with instanced ...

Pretty sure I've had that exact response to at least 2 issues that are still in-game, but we'll see.

I've seen that exact response several times for various issues.
It's standard; doesn't mean anything.

Automated responses ftl =(

This deserves a thread why exactly? It's an ordinary automated response to a ticket. It's not like Nexon doesn't know about most of the problems, they just choose not to do jack about them or fix them in their usual half-assed manner and/or copy-paste.

some people don't realize it's a copy-and-paste response because of the few tickets actually sent out
I for one had no idea it was

Upcoming update meaning instanced zakum and HT?

This.
Automated response based on patch, noiceee.

Just one of the many templates. It could pretty much go with any issue, they could have at least thrown in a few things related to your ticket to make it seem like they care.

It's just an automated message.