Should i start loving nexon??!?!

Screenshot below say everything...

after after 7 months being hacked and banned, nexon recovered everything i had, every single item, chair, etc.

 Spoiler

1. Their awful security got you hacked.
2. They banned you.
3. It took them seven months to fix things.

No, you should not love them.

...
:f6:

Thats very nice of them, to say the least, for at least giving back whatever you lost

The fact that this shows that they somewhat do care about customer service means they are improving, Rick. Not to defend them, but it's a sign.

1. Their awful security got you hacked.
2. They banned you.
3. It took them seven months to fix things.

No, you should not love them.

1.it wasnt nexon fault i got hacked, was my fault
2. i requested my account to be banned so the hacker wouldnt do anything bad with it
3. you are right

...
:f6:

Thats very nice of them, to say the least, for at least giving back whatever you lost

yes even the gm scroll they gave back.

Nexon can return my 50m worth in items, but what they can't replace is the sense of security I lost.

Holy f'ucking shi't. I don't think I can say more than "Holy f'ucking shi't. That's amazing!" Seriously... I've never heard of such a thing from Nexon...

i said that on orkut already but here we go again ^^... gratz Maikon that is a great win, too bad took so long to Nexon fix your situation, but i guess is better late than never xD

now you can make that godly sword you waited so long +_+

i said that on orkut already but here we go again ^^... gratz Maikon that is a great win, too bad took so long to Nexon fix your situation, but i guess is better late than never xD

now you can make that godly sword you waited so long +_+

yeah, i will just wait to go back to broa, and i will start making that sword !!!

OMG you just gave me hope to recover my 500m + 1b in items + 277k NX. YAY

In theory this should be standard practice for hacked accounts, but seeing as it's Nexon, good job getting your account, equips and mesos back. I'm surprised it was still on record after so long.

Although begs the question, were they more responsive to you because you were level 200 or because of your status in-game, or was it just because you had your account hacked and your stuff needed to be returned in the name of customer service? There are several hacked accounts whose owners don't get treatment like this, usually due to "lack of information".

In theory this should be standard practice for hacked accounts, but seeing as it's Nexon, good job getting your account, equips and mesos back. I'm surprised it was still on record after so long.

Although begs the question, were they more responsive to you because you were level 200 or because of your status in-game, or was it just because you had your account hacked and your stuff needed to be returned in the name of customer service? There are several hacked accounts whose owners don't get treatment like this, usually due to "lack of information".

well i submitted a ticket about my hacked account on 2/11 and they responded on 2/20 that they're investigating so i hope they don't take too long.

i do hope though that they're not more sympathetic to you because you are lv200 -.-;; that would be unfair.

First of all, gratz!

Second, may i ask what in the world happened to your char if it was server changed, name changed and banned

In theory this should be standard practice for hacked accounts, but seeing as it's Nexon, good job getting your account, equips and mesos back. I'm surprised it was still on record after so long.

Although begs the question, were they more responsive to you because you were level 200 or because of your status in-game, or was it just because you had your account hacked and your stuff needed to be returned in the name of customer service? There are several hacked accounts whose owners don't get treatment like this, usually due to "lack of information".

Well i really dont know, since i opened the ticket in august 2009, and the last time GM tiara replied to it was in september, then she contacted me again in february 2010;

First of all, gratz!

Second, may i ask what in the world happened to your char if it was server changed, name changed and banned

they had all my info, because of facebook, myspace, etc.

i got banned because i requested a temporary ban through better business bureau.

Ah, the BBB was involved too huh. Might explain a little I guess, it's still hard to tell.

Crap. THE END OF THE WORLD! OMG I'M STILL SO YOUNG!!!

Serious. What the f'uck? I need to start taking SS of my equips now.

That's nice.

Wow. BRB, out checking for flying pigs, angels and UFOs.
If they were to do the same for the probably thousands of others hacked in the past few months it would be an enormous task.

Were you unusually good at documenting equips you had etc., or were they able to look up what you had from data backups or something?

Wait, HOW IN THE WORLD did you get them to do this?

Did you have SS of your equips before you got hacked?

Did you just submit a ticket? what did it say?

... so this is what they're doing instead of working on the patch, huh?

Haha, just kidding, this is honestly the most surprising thing I've ever heard of Nexon doing for the past 5+ years. Congrats on being the one out of many to have your stuff back.