Any recent hacked accounts from Southperry users?

He dropped my versalmas hat but left my maplemas one >_>

Guess it's a good thing I locked my versalmas hat.

So everyone sees:

We feel at this time not to make an official notice due to the nature of the issue. I can assure you it is not something on our end. We are not ignoring it or covering it up, but broadcasting the isolated issue to players who were unaffected or will not be affected could make the situation worst. We understand there was a period of "hacking" occurrences but there are also isolated incidents. To differentiate, I strongly encourage all players who were "hacked" to submit a ticket. Thank you.

Just so you're all aware, such a response is still quite unacceptable and I intend to continue with all outside actions.

I see the use of past tense "was a period of hacking" and derogatory use of the quotes on "hacked".

Worst, rep, ever.

So everyone sees:



Just so you're all aware, such a response is still quite unacceptable and I intend to continue with all outside actions.

It would be nice if Nexon would stop acting like they are perfect and just admit the pineappled up for once.

Haven't seen anyone who claimed their untradeables were touched.

Someone in my alliance was hacked, and the hacker dropped their level 200 medal

Haven't read the entire thread nor I'm going to, and I haven't been hacked, nor my wife (she's level 200) has.

Though, I've noticed how Nexon keeps denying and denying.. and by reading -Hime-'s posts you can notice how convinced she is of what she's saying.

I'll quote another one.

What I truly thing is unfair is being blamed for something that is not on our end. We do not blame the players for having their account hacked. Nobody wants their account hacked and we don't want that either. The last thing we would want is for our players to not be able to play.

You assume we are not doing anything and we're sorry we can't tell you every little detail of how we're investigating this "situation". We want to help you but you really need to submit a ticket about it. We'll do our best from there.

Lastly, this will be the last time I mentioned this. The circular arguments and discussions on this topic has caused nothing but panic and inflammatory behavior among the community. Yes, we're looking into it. Yes, we're investigating it. Yes, we want to help our players. There is no conclusive evidence pointing to any security hole in our network. Yet you continue choose to the word of rumors and players who sole intentions are to hurt you and us. I'm sorry that this may not be what you want to hear but unless there is something new that comes up in our investigation, I will be saying the same thing over and over until then.

It doesn't look like they're lying AT ALL. To me, it's actually not on their end. There must be SOMETHING which the hacked people did which made them get hacked. And I'm not talking about keyloggers. I'm talking about giving out e-mails which are linked to the account, or personal information such as birthday. THAT can be the way the hackers have hacked so many people. They probably found a way to get the rest of the account information through that. Even if.. well, that would probably require access to their database, falling under the "their fault" category. But hey, what if hackers found a way to access the database.. without fully accessing it? There got to be a way they're using which Nexon can't notice.. maybe a way to retrieve the information from the database without leaving traces.. I don't really know.

Oh, if only we knew HOW they're doing it.. hopefully I won't get hacked. I really hope that.

I'm sorry for anyone who got hacked.. hopefully you'll get your stuff back guys, even if I doubt it, sadly. The only way for Nexon would be doing a rollback, which I doubt they're going to perform. They never give back items like that.

If what Combattente says is true, it means they might have access to '1' server, but not the rest of it. Which is odd. How does one gain access to only 1 server but not the rest? A server also has some sort of authentication as well, so they must have had someone that somehow gained the information for that, or it was leaked.

If Nexon indeed wanted to help players to feel secure about in this situation, they would put 1-month free locks in CS for all those that want to protect their goods, as so many people has already suggested. As for the people that was already hacked, I can't think of a way to help them that is not a roll back, but as time goes on, that option seems less possible.

Nexon officially sucks more than ever. You're trying to tell me the thing I have spent the past 3 years of my life protecting and keeping completely isolated from anything that could possibly get me hacked is entirely my fault that I lost it.

Logged on to maple in about a month, hacked.

They didn't touch any of my untradeables, just my zhelm. (This is in Mardia)

That post just further proves that Nexon, or Hime at least, doesn't get it. It doesn't help that there are a million people peaching about different things but even if everything she said is true it doesn't change a thing.

Yes, they may be doing everything they can to search for the problem. But they're not addressing it openly and publicly and that is their responsibility, and they will continue to be attacked and harassed by random people who have been hacked until that time. They're not addressing any of the security issues that have recently been brought up (private information is easily accessible) and that leaves everyone insecure. They aren't CHANGING anything when this is the time for changes to be made. They're just doing the same thing they do every time there is an issue and that is curling up in a ball and rolling around in circles mumbling into their stomachs so no one who deserves to know what the problems are can hear.

There have been at least two good temporary solutions announced and Nexon has addressed neither while people continue to be attacked. Shutting down the game or giving us free item locks for a month would be great incentive to regain our trust but both of those hurt their bottom-line and so they're selfishly doing nothing. If they did shut the game down then it would probably make them work harder to find out what the hell is going on so they can go back to getting rich. Hell, if they had to shut the game down for a week and then came back with a cash shop update and the problem was fixed I would have no problem helping them recoup their losses. As it stands they're still losing money by being negligent in our protection.

It's been pointed out time and time again, it's hard to prove and disprove certain aspects, since for one we are not employees at Nexon so we have no way to look at their database code and system integrity, at least not without unconventional means. All it's doing is restricting the number of possibilities to analyze. Just because they haven't find faults doesn't mean it's not there, nor does it mean it's there, you see where I'm going? But by personal 'experience', the account that was hacked, had like the utmost protection from social engineering (minus password strength, I guess), whereas my 'dirtier' accounts were not compromised, not to mention those are my 'mains'. One thing that doesn't settle with me are inactive players getting hacked, and it's really hard to come up with a legitimate cause for that. Yes, some say it's because unused email accounts expired and hackers claim them and successfulyl retrieve information for Nexon accounts, but what about those that use ISP provided email and still got hacked while being inactive? At first when I was affected, I believed it was something that I've done to make myself vulnerable. But things just don't add up to any common cause, except to believe issues beyond player's control, aka at-end fault, Nexon. Skeptics will always be skeptics until it hits them.

This thread has served my own individual purpose in some way or another. One being, I'm not alone. And two, to warn those who are exposed and provide temporary solutions, if any. Progress to resolution is slow and it wasn't really the intention of the thread, just look at the title. It's nice to collaborate all central effort into one single thread, to keep information organized and discussions smooth, instead of having multiple threads that are hard to follow, just look at Nexon's forums. It also keeps the forum a lot tidier.

And what exactly are people proposing to change anyway? Authenticators, extra passwords, or what? Most of what I've seen now just boils down to compensation simply. Doesn't really help 'fixing' the problem, but it might speed up the process indirectly, yes(more incentive). Or maybe people are done with Nexon, just want to claim for damage and get the hell out of here. Me, I want them to 'fix' the problem, by placing more security options if necessary. Compensations second, then perhaps I will return to the game, which I highly doubt anyway. Except you have to see all of these conflict each other so there's no 'good' solution that can satisfy all. I'm willing to wait since I don't play anyway, for a lot of you, that may not be an option.

Things I'd like to see:

- better account information security on the site (no using referrals to get your name, etc.)
- more security options for players:
-- lock out account/chars (temporarily)
-- kick player off account (immediate via website using security info)
--- allow report to Nexon including IP, MAC address, etc. of intruder & allow player to ban that mac/ip from accessing account
-- lock items onto account or character (permanently)
-- security confirmation on major NX purchases
-- security confirmation on major ingame transfers (optional)
- maybe allow players to view logs of site/game logins for their account?

The security options are things that would help protect anyone who gets "hacked", whether it's through phishing, hijacking, db holes, etc. and reduce the need for compensation.

My sister's hacker was strange. her highest char. was 39 with 30m~40m with an olivia chair. They took that and along with it, they actually npced all the pots and took all the crap equips. Trust me, they were crap.
Most people have been saying that they only take the valuables so...idk.
Some untradeables were untouched. They left the untradeable chairs but actually dropped her medals (the equipped medals weren't dropped)

I agree with what Stereo has suggested but my main concern is still communication.

Here's a good example of what I want to see from Nexon, it's from Dragonica Online concerning a tiny issue.

Greetings Dragonicans,

We'd like to put to rest an ongoing concern voiced by you, the players, about a perceived reduction in experience gain rate. Although our initial investigation into this matter confirmed that there had been no change in the amount of experience gained per monster nor required per level aside from a listed change in Patch 1.1.8 where the experience rate provided from killing monsters between levels 36 and 59 was slightly increased. In the interest of confirming this information and advocating for our community, we pursued the matter further and consulted Barunson Interactive, the developers of Dragonica Online, for the final word. Here is a statement from Barunson Interactive with the results of their internal testing:

Hello THQ*ICE Players, Thank you for your passionate interest in the balance of character progression in Dragonica Online! We have been communicating with THQ*ICE and sharing data sourced from our data and your personal experiences as reported on these forums. Our internal Quality Assurance team collected this information and extensively tested the rate of experience (EXP) gain in a variety of scenarios including solo leveling, leveling in a party, and leveling with an EXP Boost Potion active and while in a party.

The test results showed that there has been no negative change in the experience rate between Open Beta Test and the present build of Dragonica Online. Should such a significant element of the game be adjusted, we will certainly alert THQ*ICE to the change who will in turn inform you all.

Thanks for playing!

Barunson Interactive

THQ*ICE is also communicating with Barunson Interactive about other concerns voiced by the community and will share the results of these investigations and testing when available. Feel free to discuss this resolution to the experience gain rate concern in this thread.

http://dragonica.thqice.com/web/show_art...ience_rate

This is just a tiny unimportant issue in the grand scheme and look at how much effort they put into reassuring players they cared. This makes Nexon look awful.

My sister's hacker was strange. her highest char. was 39 with 30m~40m with an olivia chair. They took that and along with it, they actually npced all the pots and took all the crap equips. Trust me, they were crap.
Most people have been saying that they only take the valuables so...idk.
Some untradeables were untouched. They left the untradeable chairs but actually dropped her medals (the equipped medals weren't dropped)

It was diffrent for me, they dropped/npced everything but my etc items. Even dropped my chairs! However they left my mule accounts alone with a BWG on one of them in plain sight.

I still think there WAS some kind of hole in there security however I could be wrong, I know though I WAS NOT keylogged and did not open any email regarding maple or anything I do not trust!

Haven't read the entire thread nor I'm going to, and I haven't been hacked, nor my wife (she's level 200) has.

Though, I've noticed how Nexon keeps denying and denying.. and by reading -Hime-'s posts you can notice how convinced she is of what she's saying.

I'll quote another one.



It doesn't look like they're lying AT ALL. To me, it's actually not on their end. There must be SOMETHING which the hacked people did which made them get hacked. And I'm not talking about keyloggers. I'm talking about giving out e-mails which are linked to the account, or personal information such as birthday. THAT can be the way the hackers have hacked so many people. They probably found a way to get the rest of the account information through that. Even if.. well, that would probably require access to their database, falling under the "their fault" category. But hey, what if hackers found a way to access the database.. without fully accessing it? There got to be a way they're using which Nexon can't notice.. maybe a way to retrieve the information from the database without leaving traces.. I don't really know.

Oh, if only we knew HOW they're doing it.. hopefully I won't get hacked. I really hope that.

I'm sorry for anyone who got hacked.. hopefully you'll get your stuff back guys, even if I doubt it, sadly. The only way for Nexon would be doing a rollback, which I doubt they're going to perform. They never give back items like that.

I like the rule I have seen on another forum, if you don't have the time to read a post then don't respond to it. 35 or 36 pages may be alot to read, but there is plenty of information to inform you as to what is going on if you would read it.

You sound like Eos before he got hacked. You sounded like some of my buddies before they got hacked. I'M GOING TO TALK IN CAPS FOR A BIT SO YOU MORONS GET IT THROUGH YOU HEADS AS TO WHAT IS REALLY GOING ON. PEOPLE ARE GETTING HACKED LEFT AND RIGHT THROUGH NO FAULT OF THEIR OWN. I DON'T CARE IF NEXON DOESN'T BELIEVE THEY AREN'T AT RESPONSIBILITY. THIS IS THE SAME COMPANY THAT JUST INTRODUCED A NEW PATCH WITH A SUPER ATTACK BUFF THAT ANY THREE YEAR OLD COULD SNEAK OUT OF THE PQ. ANYONE WANNA GO SOLO ZAKUM WITH ME? IT WILL TAKE US FIVE MINUTES. WHY SHOULD WE GIVE NEXON ANY CREDIBILITY WHATSOEVER?

AND BESIDES GIVING THEM CREDIBILITY THEY DON'T PASS THE EYE TEST. WHAT IS THE EYE TEST. WELL GO READ THE POST. SHUT UP, QUIT TYPING, AND GO READ THE THIRTY FIVE PAGES BEFORE YAPPING YOUR TRAP AND TELLING US WHAT YOU THINK. HERE IS WHY THEY DON'T PASS THE EYE TEST AS HAS ALREADY BEEN SAID. PERSON AFTER PERSON AFTER PERSON WHO ARE COMPUTER EXPERTS, COLLEGE GRADUATES OR IN COLLEGE, LEARNING HOW TO PROGRAM, AND THEY CAN'T TELL YOU HOW THEY GOT HACKED. EOS CAN'T TELL YOU HOW HE GOT HACKED. HE CAN TELL YOU THAT HE HAS THOROUGHLY INVESTIGATED HIS SYSTEM AND THEIR IS NO SIGN OF ANY OUTSIDE INTERFERENCE (SOMETHING YOU WOULD KNOW IF YOU WOULD READ THE POST FIRST). IF IT WAS JUST ONE PERSON I COULD LIVE WITH IT, BUT ITS LITERALLY ONE PERSON AFTER ANOTHER AFTER ANOTHER AFTER ANOTHER. THEY ARE PROFESSIONAL PROGRAMMERS AND THEY CAN'T PINPOINT HOW THEY GOT HACKED. THEY DIDN'T THINK THEY COULD GET HACKED. THEY WERE JUST AS SKEPTICAL AS YOU ABOUT NEXON HAVING A LEAK, BRAGGING ABOUT "HOW THEY COULDN'T BE HACKED". MY GUILD IS ALMOST EMPTY NOW, ALMOST THE ENTIRE GUILD HAS BEEN HACKED AND MANY HAVE QUIT PLAYING. WHO KNOWS HOW LONG, TEMPORARY, PERMANENTLY. SOME CANT LOG BACK ONTO THEIR CHARACTERS BECAUSE THE PIN WAS CHANGED AND THE FREE EMAIL THEY SET THE GAME UP WITH IS NO LONGER ACTIVE.

Ok, enough with the caps. Nexon has zero credibility. Remember Baghdad Bob? Well, let me introduce you to Badhdad Hime. They are either flat out lying or flat out stupid, and unfortunately I am afraid it is the latter. They have a serious problem on their end whether they would like to admit it or not, and I admit that I am not really upset with you, its the response Himes made denying that Nexon is at fault, asking people to submit tickets. HEY NEXON, DO YOU EVEN KNOW WHAT A TICKET IS. DO YOU GUYS EVEN PAY SOMEONE TO READ THOSE THINGS.

I don't really even play anymore. Simply the idea that everything I have worked for can be taken away in an instant because Nexon has crappy security has me looking for something else.

We feel at this time not to make an official notice due to the nature of the issue. I can assure you it is not something on our end. We are not ignoring it or covering it up, but broadcasting the isolated issue to players who were unaffected or will not be affected could make the situation worst. We understand there was a period of "hacking" occurrences but there are also isolated incidents. To differentiate, I strongly encourage all players who were "hacked" to submit a ticket. Thank you.

Unacceptable response. They've had 2 months. Their time has run out.

I didn't think i would say this but... I want the old CEO back.

Out of curiosity, is there a maple tip that tells you to change your info every x amount of time, every month? I remember seeing <some> mapletips about chainging your info, but only after using public computers or some crap like that. Reason I bring this up is because if there is, they can just point to it and go "Its your own fault for not changing your password regularly", as 90-95% of the people who posted in those info threads have indicated they have not changed their password in...well, forever, if not a few months.

Its a definite low blow, considering no one reads or follows the mapletips (I mean, who hasnt shared their personal info in game with "strangers"), but hey, at this point, what can Nexon do that will NOT leave you surprised?

@Combattente: Roxstarzzz pretty much said it: if this thread's accomplished anything, it's that it's confirmed that the hackings are in no way related to the players, that it isnt any of the player's faults that they got hit. Then again, I guess that's what happens when you dont read. You really SHOULD try reading sometime...its really fun, and it'll do you good!