Thanksgiving "Allowance" Maple Points

Why do they answer your ticket but not mine. I logged a ticket Dec. 17th, about my name change, and it still hasn't been answered. -.-

that is simply because they are nexon, and there is no known cure.

As of the end of today's server check, I now have the formerly missing points. For once, Nexon followed through with it; it just took them 3 months is all.

As of the end of today's server check, I now have the formerly missing points. For once, Nexon followed through with it; it just took them 3 months is all.

Lucky. My ticket is still flagged as NEW... I wish I had the points so I could open the boxes.

As of the end of today's server check, I now have the formerly missing points. For once, Nexon followed through with it; it just took them 3 months is all.

Yeah, I got them too. Even earlier than I thought.

Good job NEXON.

I got mine as well. I don't know what I'm going to do with it yet though.

As of the end of today's server check, I now have the formerly missing points. For once, Nexon followed through with it; it just took them 3 months is all.

Me too.

Well I provided them my info and guessed how many cards I had. Not a very good SS because I was kinda surprised they expired so fast and I figured if I SS'ed the top too that they couldn't tell how many cards since there is no break. And I didn't have the time to arange the 250 in such a way that they could be counted.

The ScreenShot:

 Spoiler

My message for those who care: (yes I realize that I failed in counting since obviously the most cards you can get is 25 due to 5 cards per each of the 5 vendors)

 Spoiler

I have heard the Maple Points from the Thanksgiving Event have been recieved by some players but I have not recieved mine.

I saved cards on one character for the Thansgiving Event Quest - PrincessKae in Bellocan.

At the end of the event she had 25 of the 100 point cards and 1 of the 250 point cards.
Screen Shot: http://i270.photobucket.com/albums/jj108...Points.jpg

Anyone else on her account who did the quest threw out the cards (or never obtained them) as there is no point in collecting them except on one character.

Before the event I had 200 Maple Points. Right now I still have 200 Maple Points for a total of zero recieved Maple Points.

Thank you for your assistance and hopefully I can recieve some Maple Points for my participation in the event.

Thank you for providing us with the information regarding your Thanksgiving event MaplePoint situation.

We have completed investigating your account and have determined that you are eligible for 2650 MaplePoints. Be advised that your screenshot only shows 18 100 NX cards and 1 250 NX card.

This is based on the information you provided, as well as our logs and other circumstances surrounding the distribution of the event compensation.

These MaplePoints will be credited to your account within 10 to 15 business days.

We sincerely apologize for the inconvenience and we do appreciate your loyalty.

Sincerely,

GM Daliah
Nexon America, Inc.

I'm pretty impressed. They acutally looked at my screen shot and counted. :f6: And they responded in less than a week. :f6: And they actually are awarding me more maple points than show in my screenshot! :f6: I would have been content with just the SS'ed points since that's all I could prove. But with all the points I should have recieved obtained I'm pretty happy.

Well I provided them my info and guessed how many cards I had. Not a very good SS because I was kinda surprised they expired so fast and I figured if I SS'ed the top too that they couldn't tell how many cards since there is no break. And I didn't have the time to arange the 250 in such a way that they could be counted.

The ScreenShot:

 Spoiler

My message for those who care: (yes I realize that I failed in counting since obviously the most cards you can get is 25 due to 5 cards per each of the 5 vendors)

 Spoiler

I have heard the Maple Points from the Thanksgiving Event have been recieved by some players but I have not recieved mine.

I saved cards on one character for the Thansgiving Event Quest - PrincessKae in Bellocan.

At the end of the event she had 25 of the 100 point cards and 1 of the 250 point cards.
Screen Shot: http://i270.photobucket.com/albums/jj108...Points.jpg

Anyone else on her account who did the quest threw out the cards (or never obtained them) as there is no point in collecting them except on one character.

Before the event I had 200 Maple Points. Right now I still have 200 Maple Points for a total of zero recieved Maple Points.

Thank you for your assistance and hopefully I can recieve some Maple Points for my participation in the event.

I'm pretty impressed. They acutally looked at my screen shot and counted. :f6: And they responded in less than a week. :f6: And they actually are awarding me more maple points than show in my screenshot! :f6: I would have been content with just the SS'ed points since that's all I could prove. But with all the points I should have recieved obtained I'm pretty happy.

I'm pretty sure their logs have the data of how many your character collected. It just wasn't automated in most cases.

*will send ticket today*