Compensation for Master Craftsman’s Cube Issue
#1
http://maplestory.nexon.net/news/news/current/00I00/


Nexon Wrote: [Image: 00FAK-ba214571-3861-4b46-9da6-6b9356c46e62.jpg]

We completed a maintenance early this morning, August 22, to address an issue where Master Craftsman’s Cubes received as drops from the Bounty Hunter Event had a chance to reduce the Tier Ranking on your equips.

The issue has been fixed and any Master Craftsman Cubes you still have in your inventory should now work as expected.

We understand how impactful this issue is for those affected. We are working with the development team to identify everyone who was affected and to come up with a plan for correcting the Tier Reduction where possible and compensation for those players. We will provide this compensation as early as possible next week.

We apologize for this inconvenience and we appreciate your patience as we work this out.

--MapleStory Production Team

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#2
I'm not sure how they'll be able to identify everyone who used the cubes, but this is nice considering one of them lowered my SW Tattoo from Unique to Epic two days back.
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#3
I'm impressed that they are actually going to compensate for this. Is it just me or has their customer service been improving lately?
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#4
Soph Wrote:I'm impressed that they are actually going to compensate for this. Is it just me or has their customer service been improving lately?

Just you Rolleyes
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#5
not that i was affected... but sounds like GM 100% uniq pot scroll, 24hr time limit expire; one week to accept; type of deal.
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