Account blocked - BillingPP

So I woke up this morning to find out my account has been blocked and that I need to contact billingpp@nexon.net.

The weird thing is that I've never used Paypal / a credit card to charge nx... I sent an email to that address, but I'm not very optimistic. I can't even log in to my account to submit a ticket


Did this happen to anyone else?

http://maplestory.nexon.net/community#%2...26nxid%3D6

A lot of people have the same issue.

It happened to me too, including my main. Good Job Nexon =_=

It happened to me too, including my main. Good Job Nexon =_=

It seems like everyone who got blocked had more than 1 account.

It seems like everyone who got blocked had more than 1 account.

Yea, I think it's related to IP.
A friend who used VPN had this issue a few days ago ._.
It happened to me this morning, when I was lagging when logging on one account, and clicked login for like 10 times. It didn't respond, so I closed the client. After that, accounts were just blocked.

This hasn't happened to me this time, but something pretty similar did almost 2 years ago involving billingpp bans... Here's the thread.

I have other accounts too, but I haven't touched those in months. Think it might have something to do with Nexon removing of cash/pet items, but also giving out maple points to a lot of accounts that would share the same ip?

I have three active accounts right now and not having this issue also I got Maple points for pet items on all three accounts.

I hope this is fixed swiftly & my thoughts and prayers go out to all the families involved with this incident.

Should I create a new account to submit a ticket? :f6:

It seems like everyone who got blocked had more than 1 account.

How many people (except for region-blocked Europeans) only have one account these days?

Should I create a new account to submit a ticket? :f6:

I emailed billingpp@nexon.net thanks to @Reddish ._.

Yea, I think it's related to IP.
A friend who used VPN had this issue a few days ago ._.
It happened to me this morning, when I was lagging when logging on one account, and clicked login for like 10 times. It didn't respond, so I closed the client. After that, accounts were just blocked.

This happened to me. Right now all my main accounts are blocked, some mule accounts too. 9 in total.

Tried live chat:

GM Angdana: At this time, we are having an issue with our system that allows us to look into this specific issue. You would need to submit a ticket regarding these accounts where it will be looked into by our billing department.

Logged a ticket too. Going to email now.. Sigh

Unlike the other branches of Nexon relating to maplestory, Billingpp is pretty responsive/reliable to actually giving you a solution to the issue, so I wouldn't be too worried about it. You'll probably be blocked for at most two weeks if that.

Unlike the other branches of Nexon relating to maplestory, Billingpp is pretty responsive/reliable to actually giving you a solution to the issue, so I wouldn't be too worried about it. You'll probably be blocked for at most two weeks if that.

Wonderful.. two weeks during an attendance event. The only good thing is that we have a good amount of time to finish it. I really wanted to get it done and out of the way. (I don't dare check my accounts yet, but I have 7 that I use daily and I have to be afraid.)

Wonderful.. two weeks during an attendance event. The only good thing is that we have a good amount of time to finish it. I really wanted to get it done and out of the way. (I don't dare check my accounts yet, but I have 7 that I use daily and I have to be afraid.)

This stupid type of sh`it has been going around for 7-8 years, you have no right to complain to what they have made a company standard. I recall you complaining that I say people can't have fun on maplestory.

Are you having fun now? Cus it ain't me denying it, it's Nexon, once again, proving it.

This stupid type of sh`it has been going around for 7-8 years, you have no right to complain to what they have made a company standard. I recall you complaining that I say people can't have fun on maplestory.

Are you having fun now? Cus it ain't me denying it, it's Nexon, once again, proving it.

Methinks you are overreacting to my statements. There's a difference between expressing one's dislike for the current situation and outright calling for nexon's head on a pike.

How many people (except for region-blocked Europeans) only have one account these days?

I only have one but thats because I've abandoned the other acc (and I've almost abandond this one)

Methinks you are overreacting to my statements. There's a difference between expressing one's dislike for the current situation and outright calling for nexon's head on a pike.

com·plain
kəmˈplān/
verb
verb: complain; 3rd person present: complains; past tense: complained; past participle: complained; gerund or present participle: complaining

• express dissatisfaction or annoyance about a state of affairs or an event.
  

I reiterate, you have no right to complain towards something that has been doing the same generic 'two step backwards' approach for years. You may as well go to Verizon and complain that they don't sell microwaves.

Yup, my FM mule/Bishop account is billingpp blocked too. Main account and other bishop/mule accounts are fine.

my main is blocked too

My main and secondary have been unaffected by this. If it helps others, both of these a golden snail accounts.

...but yeah my sincere condolences to those who're affected :/