Meet the Nexon Customer Support Team

Q: How often does GM-Nebel get accused of hacking?

He gets hackusations on his GM and on his personal play account all the time. Stop letting him spawn camp you and there wouldn’t be a problem!

So, he's the papaya that keeps camping me.

what the heck do the GMs think when they waste hours to write a stupid story while they could actually go on another banning spree and get rid of these horntail hackers.

how can you complain about hackers when you're the one giving them hacks?

Are you retarded? Doubling attack is even more broken than just adding 100.

10,000 m.att is a lot by anyones standards.

The 10.000matt was a typo. I meant 1000 extra matt offcourse... haha

Doubling attack is more broken? For a lvl200 NL, an Onyx apple DOES exactly that, that's why NL+SE+Onyx Apples are so overpowered and so incredible imbalanced for classes who have a natural higher weapon attack...

So what you call more broken is already reality for about 1.5 years...

if you ask me that is just a bunch of... way to make GMs look more respectable, is a smart move i guess, is trying show the GM side of story in a funny way, and i am really shocked lol, theres only 18 GMs that is really really a poor number...


off topic :

GM lallent is my hero... xD,

The 10.000matt was a typo. I meant 1000 extra matt offcourse... haha

Doubling attack is more broken? For a lvl200 NL, an Onyx apple DOES exactly that, that's why NL+SE+Onyx Apples are so overpowered and so incredible imbalanced for classes who have a natural higher weapon attack...

So what you call more broken is already reality for about 1.5 years...

I'm not really talking in relation to NLs. I don't give a pomegranate about them, because doubling attack won't really do much to them. (NLs probably have the hardest time breaking 100 att) What you're suggesting might actually bump NLs off the bossing tier, and obviously making bossing WAY faster. For classes that have naturally high weapon attack (where 100 att apples gave something like 1.6% weapon attack, random number) it'll make them stronger, which is extremely broken.

Just because it might happen eventually doesn't mean i can't peach about how stupid it is.

Granted , we don't need to know about these things, but imo, little events at Nexon probably helps keep the employees entertained (and retained in the jobs), because I really doubt customer service is the most thrilling of employment opportunities you could choose to engage in.

I get that they are trying to give them personalities to break the whole impression of the customer service system being automated. And yeah I know they will goof around and stuff, everyone does. Doesn’t mean I want to hear about it as if it was some sort of positive aspect to what they do though. I don’t want to know that a GM is sitting around making Santa Hats for his figures as hackers take over MS. Doesn’t leave me with a positive impression to be honest.

GM Anstar can’t sit still sometimes. When we need to talk to him, he is nowhere to be found.

This must be the GM that reads our tickets and patrols the game.

The 10.000matt was a typo. I meant 1000 extra matt offcourse... haha

Doubling attack is more broken? For a lvl200 NL, an Onyx apple DOES exactly that, that's why NL+SE+Onyx Apples are so overpowered and so incredible imbalanced for classes who have a natural higher weapon attack...

So what you call more broken is already reality for about 1.5 years...

1000matk isn't balanced either...

Magic damage formula is partly quadratic. Doubling matk from 1000 to 2000 increases damage from 65000 to 192000.

Tripling Genesis's damage is not entirely what Apples are for, no?

And Apples only double NL damage for weak NLs. My Hermit only gets an 88% boost and I have pretty bad gear. A well equipped NL is looking at around 120 atk in the first place, which makes it about a 70% increase. Someone on par with 180 atk Shadower's gear is gonna have about 135-140 atk.

No matter what they say, it still doesn't change my view of them.

The 10.000matt was a typo. I meant 1000 extra matt offcourse... haha

Doubling attack is more broken? For a lvl200 NL, an Onyx apple DOES exactly that, that's why NL+SE+Onyx Apples are so overpowered and so incredible imbalanced for classes who have a natural higher weapon attack...

So what you call more broken is already reality for about 1.5 years...

doesn't matter if it's 10,000 or 1,000 (for mages with 1k base already), magic is capped at 2,000.

maybe if i trained with SE+onyx apples i would've trained as fast as those other classes with higher weapon attack!!

Hime forgot one major thing: him/herself
(seriously, gender please?)

She is the community liason GM. The one who's supposed to interface with end users via the forums and whatnot, and make sure that we're being heard, and communicate to us what's going on inside nexon-land. I give her about 50/50 on successes for both.

whoever this fucker is HE LIVES ON THE EDGE AND IS TRULY XTREME.

Vector's the GM that oversees ban disputes, actually.

This must be the GM that reads our tickets and patrols the game.

No, that's Nethe (and sometimes Crash).

GM lallent is my hero... xD,

Lallent has actually never answered a single ticket of mine with a correct response yet. I like to post his more spectacular failures, like when he was answering every ticket about Elemental weapons saying they were broken by design because we're not going to be like other Maples and actually work. Fail.

I like -Hime-, Nethe, and Tiara myself. They could all use more visibility though :/

She is the community liason GM. The one who's supposed to interface with end users via the forums and whatnot, and make sure that we're being heard, and communicate to us what's going on inside nexon-land. I give her about 50/50 on successes for both.



Vector's the GM that oversees ban disputes, actually.



No, that's Nethe (and sometimes Crash).



Lallent has actually never answered a single ticket of mine with a correct response yet. I like to post his more spectacular failures, like when he was answering every ticket about Elemental weapons saying they were broken by design because we're not going to be like other Maples and actually work. Fail.

I like -Hime-, Nethe, and Tiara myself. They could all use more visibility though :/

~sighs~ Eos, you know I was joking... I know Nethe patrols Mardia (barely) She must patrol it with her shutter shades on to not be able to see the cesspool it is lately.

And Lallent looks like he is the master of the Chewbacca Defense.

~sighs~ Eos, you know I was joking...

What I can't joke back?

I know Nethe patrols Mardia (barely) She must patrol it with her shutter shades on to not be able to see the cesspool it is lately.
And Lallent looks like he is the master of the Chewbacca Defense.

Barely is pretty much the keyword. They all barely patrol every world

GM Daliah seems to be the most active and effective.

" Yo boss, I found a HT hacker, can I get a vacation now?"
"Sure"

" Yo boss, I found a HT hacker, can I get a vacation now?"
"Sure"

But only after you finish decorating the office.

" Yo boss, I found a HT hacker, can I get a vacation now?"
"Sure"

But only after you finish decorating the office.

And after you make up some sh[SIZE="2"]i[/SIZE]ty poems and useless information about the "active" GM's.

if you ask me that is just a bunch of... way to make GMs look more respectable, is a smart move i guess, is trying show the GM side of story in a funny way, and i am really shocked lol, theres only 18 GMs that is really really a poor number...

I cant imagine their wages, plus putting up with most of the flaming tickets they get on a daily basis.

And they wonder why we complain when they post this crap instead of actually doing something...this just shows how out of touch Nexon and the whole crew who work there are with the Maple community.

Doesn't Hime (who wrote this) work almost exclusively on the nexon.net forums and not ingame? Does it really matter if she stopped surfing them for 15 minutes to try and inform/entertain us, I liked it.

whoever this fucker is HE LIVES ON THE EDGE AND IS TRULY XTREME.

PAHAHAHA! Totally. Soft Tacos are X-Treme to da max manz.

And lol at the Lunar New Years thing. I can't believe they actually called the Meso Farmers, Meso Farmers! They usually make some technical name that doesn't really make sense.