When do you think Nexon will satisfy your standards?

I would like it if the plague of hackers went away, preferably via a double pronged attack catching people using them ingame to permaban, and patching their functionality.

Everywhere I go, I find people botting with hacks. If OdinMS can do a better job of detecting and banning hackers, that's not a good sign for a multi-million dollar company. The Maple Admin "banning you for the HACK reason" is stupid, it should summon a human GM to observe silently instead. If it's not visible, the hackers don't know to bypass it, and everyone who cheats loses.

It's nice that they're putting some effort forth, but they've got a ways to go before my opinion of them will change.

Nexon NA.....


4. Bosses. Yes. A main feature of a MMO is to fight that supposedly evil monster that has 100x more HP than the normal mobs. But the fact that you have to resort to fake-difficulty (IE, 1/1 seduce etc) Rather than trying ot make genuinelly challenging bosses is disappointing. If you tried hard enough, I bet you could make more bosses like CWKPQ, which requires teamwork rather than just getting 500-700% mainstat potential and go ahead and solo whatever the pineapple you want.

I see a lot of people saying this however what can they really do? Keep in mind this is a 2D game they can't do much in terms of bosses what you call fake diffuclty is a step up from normal gameplay. Most bosses you can just hold down your attack key and go watch t.v or something so they add damage reflect now you you have to pay attention. having a boss that seduces no longer can you just spam your pot button after every attack you need that healer there to save your life or prey that the next few attacks miss you. Moving platforms and stuff like that won't work when 30 people are all trying to do it at the same time. The reason it works in megaman, mario, metriod and the like is because there is only one person. CWKPQ didn't require much team work all it really needed was one 4th job warrior to mob them in the corner then your dps classes to spam their skill till dead.


As for nexon They are improving on a personal level I've never had to deal with any of the crap I've heard others go on and on about. My only problems are with the community not the game itself or the company running it. The only thing i want from nexon is to crack down on the scum in this game and were good.

I can't possibly be pleased until potential is either nerfed heavily, or removed completely. Oh, and setting a standard for classes, instead of making each one stronger than the last and then revamping all the other classes slowly. Give them unique gameplay elements instead of more power.

I see a lot of people saying this however what can they really do? Keep in mind this is a 2D game they can't do much in terms of bosses what you call fake diffuclty is a step up from normal gameplay. Most bosses you can just hold down your attack key and go watch t.v or something so they add damage reflect now you you have to pay attention. having a boss that seduces no longer can you just spam your pot button after every attack you need that healer there to save your life or prey that the next few attacks miss you. Moving platforms and stuff like that won't work when 30 people are all trying to do it at the same time. The reason it works in megaman, mario, metriod and the like is because there is only one person. CWKPQ didn't require much team work all it really needed was one 4th job warrior to mob them in the corner then your dps classes to spam their skill till dead.


As for nexon They are improving on a personal level I've never had to deal with any of the crap I've heard others go on and on about. My only problems are with the community not the game itself or the company running it. The only thing i want from nexon is to crack down on the scum in this game and were good.

Well think about the original arcade games, mario, sonic, metal gear slug, that kind of stuff. What if you rode a machine/gundam/zoid to break through walls, what if the landscape changes so it's like pokemon (2/3d landscape i think it's called), that adds depth to the areas, and just more puzzles like megaman gives (excluding the crazy jumping ones). How about instances where they alter time (slow/quick) to f`uck with you. I mean there are options, they just limit themselves to a square

Let's have Super Meat Boy style hard bosses. APQ has that killer golem level where you have to break through a series of doors... but it's pretty easy. Crank up the difficulty.

No exp penalty, infinite deaths, go crazy.

Of course, every class having identical rush/fj skills means this can't distinguish between who can beat any particular boss.

I think we need to separate game content (for which Nexon Korea is mostly responsible) and service (for which Nexon America is mostly responsible).

Since the poll is talking about "recent improvements" and it has been clarified that we're talking about Nexon America, all the responses saying things like "tougher bosses" are not exactly on-topic.

We should concentrate on things like GM presence, dealing with hackers and botters, responding to tickets, activity on their forums, better account security, phone/chat customer assistance, more thorough content testing, timely bug fixing, and so on and so forth.

As for my opinion: they are doing a lot better than they used to, and they seem to have changed their attitude from ignoring the customers to trying to please them, but there is still a lot more to do before I can say they're acceptable.

I think we need to separate game content (for which Nexon Korea is mostly responsible) and service (for which Nexon America is mostly responsible).

Since the poll is talking about "recent improvements" and it has been clarified that we're talking about Nexon America, all the responses saying things like "tougher bosses" are not exactly on-topic.

We should concentrate on things like GM presence, dealing with hackers and botters, responding to tickets, activity on their forums, better account security, phone/chat customer assistance, more thorough content testing, timely bug fixing, and so on and so forth.

As for my opinion: they are doing a lot better than they used to, and they seem to have changed their attitude from ignoring the customers to trying to please them, but there is still a lot more to do before I can say they're acceptable.

That's a good point, I had content in my mind as well, but I wanted to focus on the American varient as majority plays that.

Well think about the original arcade games, mario, sonic, metal gear slug, that kind of stuff. What if you rode a machine/gundam/zoid to break through walls, what if the landscape changes so it's like pokemon (2/3d landscape i think it's called), that adds depth to the areas, and just more puzzles like megaman gives (excluding the crazy jumping ones). How about instances where they alter time (slow/quick) to f`uck with you. I mean there are options, they just limit themselves to a square

But but keep in mind those are all for one person multiple that by 30 people at once and it's just crazy and most of the mistakes that would be made are from people not being able to see their own character. Hell people lose themselves at zak for god's sake

But but keep in mind those are all for one person multiple that by 30 people at once and it's just crazy and most of the mistakes that would be made are from people not being able to see their own character. Hell people lose themselves at zak for god's sake

I'm just throwing suggestions out there to get brain juice flowing. I feel like if they just made it all a singular thing, then add a few that are done on the same screen it turn out well but that's just an opinion. The structure of the game is unstable, that's no lie, but we should be making these suggestions under the assumption the fix sh`it up. But I do understand what you're saying and it's perfectly valid

The ticket service has improved dramatically: typically needed 3 months - 1 year to answer a ticket, nowadays it takes a week at most... and some of the time the response is within hours.

BillingPP is still utter crap and currently fuels my hatred for Nexon atm... the fact that you can get Billing banned for no reason, at any time, and they won't tell you exactly what you did, it makes me feel insecure about keeping all my wealth on one account. As if hackers weren't scary enough, Nexon could take it upon themselves to completely shred everything to your name and you'll pretty much have nothing in the end. And yes, this has happened... numerous times... just think MTSnowy as a high profile case. In this case, you're guilty until proven innocent, but the verdict has been decided before you can or be allowed to contest.

The community forums are a lot more lively than they used to be, with the staff actually posting a fair amount every day including weekends when they're supposedly not working.

In game, I think everyone would love more GM presence but idk why NexonAM is so reluctant to do so. I think they asked the GMs "can you guys ban the botters that advertise Meso selling websites in FM and popular hangout areas?" and they said something like "we can't/don't have the ability": that kind of answer is like Nexon admitting that they condone the ad bots (not that they support them, but they allow them to advertise <_<). I'd rather see a sea of blue text with "jfkdjs" and "iilillliiiil" "HAS BEEN BANNED FOR HACKING/VIOLATING ToS" than a sea of cyan with insecure stuck-ups showing off their duped+cubed gear.

I'm liking the bug reports and anticipating seeing more resolved issues but then again, according to that beach party comment, they say they receive more bugs than fixes with every patch. It seems hopeless... <_<. As long as they acknowledge the bugs, I'd see them doing better in this area... even if they never fix them. One thing I hated about "old-Nexon" is that they were always so quiet and just sorta pretended everything was alright. We see new exploits and the game being run into the ground... and look! A new update! About Royal Hair coupons! And new expiring clothes! I know that the notices are automated/planned beforehand, but you can't help but rage at how unfitting it is to see those kinds of announcements.

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Overall, their communication with the community is improving but it could be a lot better. ATM they're on a steady upward/positive path and I'll give them that; nothing to really complain about positive trends. However, I'm just fearing the time when it just stagnates and/or starts going back down. The latest news article seems to show that Nexon wants to improve their NA games... so, again, we'll see...

I don't think they have the staff for GM activity, or anyone who knows the game well enough to qualify. Nexon tries to find people who don't play or have an association with the game, so there's no, underlining agenda. They probably had a problem with that in the past.

Having no association of the game does more harm than good... the people Nexon hires will have no knowledge of the game and the small details that will help them with their judgment. Ugh.

It really does seem like Nexon is grossly understaffed... and if they do hire someone, it'll be someone incompetent enough to not warrant a high paying wage/salary...

Really, it could just be the American economy. You hear about a lot of companies with major lay offs but we never really hear a lot about Nexon. The only thing I'm going on is that supposedly there's a new CEO and a bunch of people got laid off... and apparently Nexon America is the worst performing branch.

I feel it's too late for me. They'd have to catch me with another game, because MapleStory has lost it's charm.

Personally I think what Nexon America is doing is pretty interesting.
I mean yeah they're late, but at least they're trying to pressure circulation of duped/hacked equipment.*
However I still want to see more before I actually "respect" NexonNA again...
Like a week ago I went to LHC and see 7 channels of crockies full of botters/mages using floaty teleport damage thingy...
I think what they need is some sort of mini-GM's ingame that catch botters/hackers... Sorta like what moderators do on a forum.

But hey, compared to NexonKR who just pushes away all their problems and only comes up with redundant content that forks over my mind, I believe nexon America is off to a good start! :3
Would like to see things stabilize more before I go back to playing GMS though

Edit: crap voted on the wrong poll @~~@

I definitely see their improvement over the last few months, but the main reason I don't play anymore is not even their service anymore (even if that's part of the reason I stopped). I just lost interest in a game where you don't have a lot of things to do at level 150+ and you have no way to go up in power without spending NX.
Other games have me hooked for now.

Much of what needs to be said is already said, but at this point, I really do not think Nexon will ever satisfy the standards. Only because since I have been around since Beta and gone through all of that, so this sudden upswing just seems like desperation where they know if they do not do, they die.

With that in mind, it is also said that trust is not easily regained once broken, and the reason I am so skeptical about this is because it has been many many many years of going through their trash that now it matters not, as I simply do not care anymore since all my friends have moved on in life and so have I.

It is sort of like this, Maplestory is the abusive boyfriend that we all go back to every time, until some day we get some professional help and actually break off and recover to a normal life, and then all of a sudden you hear that this abusive boyfriend has somehow and really changed for the better. At this point, you are happy that the other party has taken a positive direction in life, but you probably would not want to enter back into a relationship as the scars of the past are just there and either takes a long time or even impossible to recover. Case in point, the many hackings that occurred as well as possible database breach, etc. Sure, recent ticket answers of MP compensation is nice, but it is just not the same as the sense of security and trust has been compromised already.

Nexon is just like that, if they are able to keep this up for a year and continually to show that they really changed, good for them, but I will most likely not play again.

TL;DR/In other words:

 Spoiler

For the service part,

I feel that nexon is doing better now but still only OK not to a level of which you would expect from a multi-million dollar company, Honestly I don't think I will be satisfied until I see something direct. Like a live chat function? IMO it's the best way to get your problem solved. Without the potential robot style responses.

For Content,

I want more GMS Exclusives.. I don't like KMS' excuse for content (make new class, unbalance old classes, revamp, new class, repeat...) This might be what KMS players want but I don't think it works in GMS. We need something difficult, Not difficult to the point where it is unbeatable without BT or massive amounts %stat/duped gear. But something like how CWKPQ was preBB, You was FORCED to find 2 of each class plus the boss fight was incredible back then. Now that's not even hard.. :l

Also, I'd love to see new and old(renewed) events return. -cough- sheep vs wolf pq -cough- But really back in the days, a lot of GMS events was very well thought out some still are! Take the current bounty hunter event, I'm really pleased with that and not just because I got the medal. But thinking back, we have had some nice events in the past, witch belt event, agent event, even the old maple event is quite a nice idea. All much better than the normal KMS event, where it's just hunt x items from 150+ mobs (because of their fucked up drop system) repeat each day for a semi decent reward at the end..

I chose the "Good Start" option, but honestly, they really need to do the following:

1) At least in the case of MS, no more revamps and classes. Work on real content.
2) Game Moderation, and us knowing it's being done. When all bots and hackers spam a single map, and every single player knows it...how do the GMs not do anything about it? It's ridiculous.
3) Less Money Whorish. Never going to happen, so I'm never going to be satisfied with Nexon. Other companies have shown that it is very easy to survive with the F2P model without choking your players out for them to enjoy the game. New bosses are literally impossible without being a NX whore. The worst part about it is that they just keep adding more expensive ways to make yourself stronger, and no way to do it if you're not a NX whore, leaving people without jobs or unwilling to pay that much worthless. I'm okay with spending NX here and there, but even if I spent my entire month's paycheck on MS, I wouldn't be remotely near strong enough to take on half the bosses these other people solo, even if I was one of the OP classes. That's very very bad.

Jesus, 90 people voted, 40* posts, 1/2 have an opinion, IMPRESSED SP, IMPRESSED.

I'm not surprised by the votes though, it's too early for us to say never.