Known issue: Empress Cygnus bosses

First was about CWKPQ. The response as a simple we're looking into it, testing it and they don't know why all of a sudden the sigils stopped working.

Second was about APQ. Response was just a simple, the drops were disabled in the patch and can be fixed an upcoming server maintenance.

Last was about Neo City 2227. I told them I resubmitted the ticket from when it went missing in the Ascension patch. They replied with they believe the change of the Time Gate NPC disabled entrance to that area. They will look into it and in the mean time keep the ticket open to give me information as it comes.

So essentially, all three tickets received proper, detailed responses. That is definitely... new. Just wondering - who were the GMs/CS staff that replied? Because it really seems as though they either hired some brand new, very effective ones, or suddenly decided to change their customer service policy from "this is proprietary info" to "let's actually discuss the issues". There's a couple new names on the Nexon forums, too, so just wondering if it's the same people on both fronts.