Ticketing system no longer automated

[MENTION=1250]Savage[/MENTION]; Do not lose hope!

I've been wrongfully billingpp'd and got declined several months back. However, recently I resubmitted a ticket and they cleared my account for reinstatement.

I don't know if I'm one of the lucky ones but when you get BillingPP'd, you normally don't get a second chance. Submit a ticket on a different account and explain your situation (be sure to include the ID of the blocked account).

Would Nexon ban my current account for having multiple accounts? Last I checked that was against the ToS so would using my new account and starting a ticket about a blocked one result in my account getting banned? God knows I've purchased enough NX cash since I made this account in 2006 so they should know I'm a loyal customer.