What happened to Nexon?

And it very much depends on who picks your ticket out of the hat whether you get a good outcome or get shafted.

Not really, if you got hacked, you have 3 outcomes;

1) If you never submitted a ticket, you won't get compensated.

2) If you accepted a previous compensation, tough sh`it.

3) You get rewarded for opening a ticket and refusing clearly sh`itty compensations.