2012-06-08, 09:19 PM
Sent in a ticket about my account being hacked ~4 years ago, they said it was too long ago.
Dunno if this means they actually try to confirm that you got hacked and didn't just transfer all your stuff to a mule or what.
Quote:Hello Patrick, I understand that your account may have been compromised a while back. I'm sorry for the inconvenience this issue has caused you.
Unfortunately, we will not be able to assist you with this issue and ask that should any further incidents occur that you report them as soon as you are able. In the future we ask that report these incidents within a 7 day span from when the incident occurred or as close to it as possible.
Please refer to our Security FAQs for further details on how to avoid putting your account at risk: http://maplestory.nexon.net/Support/Security.aspx
Sincerely,
Senior GM Libra
Nexon America Inc.
Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.
Dunno if this means they actually try to confirm that you got hacked and didn't just transfer all your stuff to a mule or what.