2012-06-06, 05:50 PM
They responded to my ticket about my main account being (wrongfully) blocked...
It took them less than 2 hours to respond... please tell me this isn't an automated response >;/, otherwise I'm going to dig up all the info I need and hope for the best.
Nexon Wrote:I'm sorry to inform you that your appeal to have your ban lifted has been denied.
However there is a possibility you can have your account reinstated if you clear up the disputed charges. To find out more please contact our Billing Department at the following email address: billingpp@nexon.net.
Be sure that when you send this email, you include both your Account ID and any PayPal Transaction ID's you may have related to the affected account. To retrieve your Transaction ID numbers, please log into the PayPal account from which you made the purchases. Go to the history of that account and click on the purchases you made for NX with Nexon America. There will be a Transaction ID located here.
I apologize for any inconvenience this may cause you.
Sincerely,
GM Diatia
Nexon America, Inc.
It took them less than 2 hours to respond... please tell me this isn't an automated response >;/, otherwise I'm going to dig up all the info I need and hope for the best.