2012-06-05, 06:58 PM
ResistGreen Wrote:I had a sent a ticket when I first got hacked back in September, but I got a reply saying I would receive more information in early 2012 (I never did).
So I resent my ticket.
There's a special category for "Compromised accounts" and has fields where you include how many mesos you lost, NX, items, and the ticket description. (Don't think this was here before)
And on the topic of how much I spent on the game, I've spent about $125 out of my wallet. But my total Nx included the times where I bought card codes from guildies and friends, and that added up to about $700.
That's the category I used when I submitted my ticket a few months ago. :\ I also have over $2,000 charged NX on my account since 2005. My boyfriend had one of his old tickets answered recently and told me to check mine, but as of right now I'm still getting weekly "SORRY WE HAVENT GOTTEN TO YOU YET" emails for each one, not even responses saying they'll look into it. One of the tickets was even NX-item related, and they DID fix the problem at some point before my item expired, but they never bothered to tell me they fixed it, I just happened to pull it out of CS storage and realize i could finally wear it.
I guess I'll give them another week or two on these tickets before I just close them and resubmit. buh.