ClawofBeta Wrote:Perhaps you should attempt some spelling and grammar? The replies Nexon send back are exponentially better with better grammar.
That's cause they only have to write them once...
Do you really think GM Tiburon wrote this thing just for me? >_> It's word for word with his over 80% of the letter.
Quote:Greetings,
Thank you for contacting Nexon America's Customer Support team.
Thank you for bringing this to our attention. Please be sure to use the Feedback category when submitting suggestions. You may also want to post your ideas on the forums, where players can discuss and debate the merit of your idea. Thank you for being an active member of the Nexon community.
Sincerely,
GM Tibaroo
Nexon America, Inc.
July 2007 ticket (issue still exists):
Quote:Greetings,
Thank you for submitting a ticket through our website and thank you for bringing this matter to our attention. Rest assured, we will look into this matter and resolve the issue accordingly.
Thank you for your patience and sorry for the inconvenience.
Sincerely,
GM Averix
~MapleStory Staff~
Of the 6 tickets I've submitted, those are the only 2 that even got responses. Other 4 were closed, with status "Waiting for GM".