Possible to sue companies for lack of security/support?

I really wish people would stop thinking Terms of Service are fully legally binding. They are not. They exist for two reasons: one is to make people feel powerless (often successful, as demonstrated here) and the other is to cover their asses as much as possible. While not everything in there would hold in the court of law, it sure as hell gives them more room to argue against the consumer than if they had nothing.