2012-01-22, 12:43 AM
10 months ago I was hacked and had the same problem (No verification email received). I sent a ticket and they replied with the old "change your email" method - which I'm not sure if it's valid anymore. All it took was to fax them the filled out form and a photocopy of my ID. The whole thing took about 3 weeks if you don't care to wait that long assuming they still allow you to change info that way.