2011-12-19, 02:50 PM
I only skimmed through a few pages of these and in addition to what I've witnessed from people I know in game, it seems, for whatever reason, these hackers are able to get into peoples' accounts who haven't had their password changed in a number of months.
As stated, the best course of action is to just constantly change your password, at least once a month, on whatever accounts you use on a daily basis.
Unfortunately for me the email I use for my main account was an old college email that I can no longer access and every time I try to fax Nexon a copy of my identification they just respond to my ticket stating my request is denied because the ID wasn't legible...and naturally when I call to try and see if I can get an email address to send a scanned copy to, the operator just acts dumbfounded like she doesn't know anything about anything and just tells me to try and get a better copy of the ID to fax over.
I'm going to try and fax them over a color copy of my ID sometime today if I have time, and if they continue to give me this line of it not be legible then I'll have to find another course of action...bc it's going to be a crying shame if my account gets hacked after I tried all I could physically do to get my email changed and they just decided to cast it away and not help me out at all.
As stated, the best course of action is to just constantly change your password, at least once a month, on whatever accounts you use on a daily basis.
Unfortunately for me the email I use for my main account was an old college email that I can no longer access and every time I try to fax Nexon a copy of my identification they just respond to my ticket stating my request is denied because the ID wasn't legible...and naturally when I call to try and see if I can get an email address to send a scanned copy to, the operator just acts dumbfounded like she doesn't know anything about anything and just tells me to try and get a better copy of the ID to fax over.
I'm going to try and fax them over a color copy of my ID sometime today if I have time, and if they continue to give me this line of it not be legible then I'll have to find another course of action...bc it's going to be a crying shame if my account gets hacked after I tried all I could physically do to get my email changed and they just decided to cast it away and not help me out at all.