-Hime- says...

Server Transfers
http://forum2.nexon.net/showthread.php?6...post573657[/b]

The old transfer system is borked. It won't work and it will bork your account if attempted thus removed until we have a new one.

Hacking and Hack compensation package
http://forum2.nexon.net/showthread.php?5...post571954

Hi folks, I want to let you know I am now locking threads on this subject. Concerns have been raised that these discussion are no longer productive and things are truly getting out of hand.

The compensation package for compromised accounts is final. I understand this is not acceptable for some, and I don’t know if there is anything more that can be done but that inquire is best asked on your ticket.

Your arguments have been forwarded and any additional threads on this subject will be losed.

Thank you.

http://forum2.nexon.net/showthread.php?6...post573489

I'd hate to say this but accounts are compromised everyday (not only Nexon accounts) through a bunch of means that are available on the Interwebs. Heck, I've even had one of my online accounts compromised by a phishing email that didn't even look like a phishing email.

I think the most important thing is that we actually have a streamline mean of helping those who have had their account compromised and players won't have to wait almost 2 years. Thanks.

We are always looking to improve our security including investigating/finding any vulnerabilities by our security team.

Yes, we are aware players have their accounts compromised by a potential of multiple means and their goods stolen.

If it is something we can do to prevent it we will try but there are some things that are out of our hands, unfortunately. Thanks.