2011-10-17, 08:16 PM
(This post was last modified: 2011-10-17, 09:56 PM by ChaosCorpse.)
Hacked last year on a nub account with loss totaling only 100k. Ticket still open with the weekly messages.
Main Hacked this year, ticket still open, no response.
EDIT: Support portal "temporarily out of service" so I can't double check the tickets themselves.
EDIT2: Oh, haha. I just got the compensation message on my alt account since the ticketing system went back up. Hardly entertaining though. Wonder why that didn't show up on that account's email though. Granted I suppose it is about time considering I opened that ticket 2/22/10. Same account had participated in the "log in 1 week for maple points" thing and didn't receive squat and got that ticket auto-closed. Another odd thing. Even after logging out, and logging into a separate account, the ticket listing was for the first account logged in. After restarting explorer (only use for maple official site, Firefox main), I found that my main account's ticket was still open and unresolved.
Main Hacked this year, ticket still open, no response.
EDIT2: Oh, haha. I just got the compensation message on my alt account since the ticketing system went back up. Hardly entertaining though. Wonder why that didn't show up on that account's email though. Granted I suppose it is about time considering I opened that ticket 2/22/10. Same account had participated in the "log in 1 week for maple points" thing and didn't receive squat and got that ticket auto-closed. Another odd thing. Even after logging out, and logging into a separate account, the ticket listing was for the first account logged in. After restarting explorer (only use for maple official site, Firefox main), I found that my main account's ticket was still open and unresolved.

