2011-09-21, 04:55 AM
SaptaZapta Wrote:So now she can answer players - which she does very rarely, and when she does it's mostly outright lies and misdirection.
Sometimes the lies are those the dev team feed her, sometimes it's just her complete ignorance of the game, and sometimes the lies are her own ("log a ticket and we will fix your problem", when there's no bleeping way she doesn't know tickets are hardly ever handled in anything resembling a timely manner, or resolved in a way that is satisfactory to the player).
Last info she left on the forums that their will be a dev blog coming up soon and look and behold a dev blog. Stop blowing things out of proportion. Yes, she may have been wrong about 3 or so things, but she has given info about certain things. Look at the sticky threads on the nexon forum that's her doing and going out of her way to help the community. She can easily ignore, but she choose to help out as much as she can.
Also about the log a ticket issue. What do you expect her to say? If she says she will deal with your issue personality will that not be favoritism? Why should she go out of her general area of information to try and solve a problem only the customer service team will know?
Also what problems do YOU really have in maple? Dont know how to change channels? Where is icarus kite located? How can i get mesos? O i know ht is glitched and you cant do it. When it is fix expect it be like zakum and then complain in a ticket most likely here about how nexon should do something about players own action. For example, holding the ch, not letting you not do ht when you have free time, lowering the value of htp, etc
Stop acting as if you or anyone who plays maple need to be babied by nexon. For my 4 years of playing maple i really have not have that many problems. Yea, got rollback o well. I cant log because of the "character is already login" guess i will be spending my free time doing something beside playing maple.
All the help you need to play maple is right in front of you use it. No one needs freaking help on maple unless they are hacked! Other issues i find to be small compared to being hacked. I bet people log a ticket about the most dumbest thing such as why is maple down during a sc? I think nexon should devote their customer service for those only who were hacked and throw out all the other categories.
I will admit the perfect attendance event was not designed correctly. i didn't receive maple points for the accounts i wasted 6 hours on, but i did it anyway knowing it would be a hit or miss with the event. I will not be complaining about the issue it is w/e to me i could care less.