2011-09-03, 08:08 AM
Locked Wrote:Tickets get replied within 5 minutes, and the ticket says this for those wondering.
Adding a comment to the ticket, as requested, generates the following auto-response (not immediately, I think it took about a day)
Nexon Wrote:*Please note that this is an auto-generated message from Nexon Support based on your recent support ticket.*
Thank you for confirming that you would like to begin the process of disabling your account ID. As this process is very time-consuming, we ask for your continued patience while we work on your request.
Thank you for your patience,
Nexon Support Team
Note that my comment actually said I didn't want my ID disabled, I wanted it changed.
Wonder at what point an actual human gets in the picture to begin the "time-consuming" process, and (more importantly, if one is indeed worried about getting hacked through the ID) how long it takes to complete.

