2011-09-02, 12:17 AM
Tickets get replied within 5 minutes, and the ticket says this for those wondering.
Quote:*Please note that this is an auto-generated message from Nexon Support based on your recent support ticket.*
We have received your ticket submission regarding the recent MTS issue. Please understand that we have changed the way the MTS stores player data in order to protect our players privacy. That said, we do not believe that this issue has endangered our players security in any way.
However, we understand that you are concerned about the potential impact this may have had, and are interested in having your account ID disabled. While we are offering this option to players, we advise against taking this step, as the account ID offers another piece of unique information through which we identify you as a player, which will no longer be available.
Keep in mind that this change will be permanent. If you go through with this change, you must always use your email to login to the Nexon website and game.
If you would still like to have your account ID disabled, there are a few things you need to do first:
-You MUST have access to the email address registered to your Nexon account.
-You MUST set up your Security Questions, in order to further protect your account.
If you have done both of these things and would like to move forward through this process, please add a comment to this ticket by clicking the Provide Additional Information button when viewing this ticket on the website.
Once we have received your confirmation, we will begin processing your request. Please understand that this process has multiple steps and is very time-consuming, as each step must be completed manually.
Thank you for your patience,
Nexon Support Team