2011-09-01, 07:04 PM
DualReaver Wrote:[COLOR="#008000"]If this is true, how come no matter how many times we ask for more customer service, Nexon doesn't seem to produce any more of it.
:V[/COLOR]
Customer service, to most businesses, is an expense and not a possible revenue stream. Nexon's goal is to spend as little as possible on customer service to keep people playing as to maximize profit.
