2011-08-07 GMS Outage

If they have backups, I'm pretty sure it would still take time to figure out which data was lost and needs to be replaced. Not to mention the time it might take to replace it all, assuming the damage is as severe as I'm imagining (it's bad).

I don't care.
As a customer, I am not required to sympathize with whatever hardships they are facing due to their own incompetence or cheapness or both.
I expect the service to be available whenever not announced to be down ("scheduled maintenance") or curtailed by circumstances out of their control (power out).
If they mess up and it's down more than that, they should compensate, in-game. I'm not asking for real-life money or objects. Just virtual compensation for a virtual loss. 2x, maple points, mesos, game items (cash shop or normal), etc.