2011-06-22, 06:37 AM
It's way too hard to report hackers... and I assume that's cause the GMs don't have any good tools for sorting through the reports, since it's fairly obvious Nexon's not all that competent. So they need to cut down on the number of reports they get, and this means raising the barrier to reporting.
I know OdinMS had several heuristics that helped GMs find hackers (and autobanned people who were obviously cheating) but it's possible Nexon doesn't employ anyone able to build a similar system.
Independent verification of packet contents would go a long way towards fixing the problem. If it fails the sanity checks (buying an item the NPC wasn't selling, trading negative numbers of items, sending spouse chat to someone you're not married to or whispers to someone with whispers blocked) then temp-ban the account immediately. If it's within bounds, but is unusual behavior (mobs behaving out of the ordinary, like always moving towards the player when it should be random. Player changes channel very frequently, like every time someone else enters the map) then send a GM to look at them.
And playerside limits should be reflected by serverside ones. Otherwise you have a game where legitimate players are at a disadvantage over hackers on even minor things, like being able to change channels quickly or enter the cash shop.
When someone reports a player, it should be possible to start recording the reported player's actions. Save the packets and timing, then the GM has evidence to go on, even if they can't immediately zap themselves to the hacker's location. Making reporting more effective means fewer reports, and if someone does abuse the privilege, remove it.
I know OdinMS had several heuristics that helped GMs find hackers (and autobanned people who were obviously cheating) but it's possible Nexon doesn't employ anyone able to build a similar system.
Independent verification of packet contents would go a long way towards fixing the problem. If it fails the sanity checks (buying an item the NPC wasn't selling, trading negative numbers of items, sending spouse chat to someone you're not married to or whispers to someone with whispers blocked) then temp-ban the account immediately. If it's within bounds, but is unusual behavior (mobs behaving out of the ordinary, like always moving towards the player when it should be random. Player changes channel very frequently, like every time someone else enters the map) then send a GM to look at them.
And playerside limits should be reflected by serverside ones. Otherwise you have a game where legitimate players are at a disadvantage over hackers on even minor things, like being able to change channels quickly or enter the cash shop.
When someone reports a player, it should be possible to start recording the reported player's actions. Save the packets and timing, then the GM has evidence to go on, even if they can't immediately zap themselves to the hacker's location. Making reporting more effective means fewer reports, and if someone does abuse the privilege, remove it.