2011-06-17, 08:15 AM
''Thank you for your email.
Unfortunately there was a slight packaging error with your game. Please be assured that this is not our usual standard. We are currently looking to send out these promotional bonuses separately. Please be assured that we making every effort to resolve this issue swiftly and all affected customers will receive an email shortly with a resolution.
Once again we apologise for any disappointment caused''
At least we still get it all
Unfortunately there was a slight packaging error with your game. Please be assured that this is not our usual standard. We are currently looking to send out these promotional bonuses separately. Please be assured that we making every effort to resolve this issue swiftly and all affected customers will receive an email shortly with a resolution.
Once again we apologise for any disappointment caused''
At least we still get it all