Taking a risk with this.

Your "letter" is wrought with typos, and at some times, hard to understand. And as Eos was saying, why even bother trying anymore? You're simply going to be ignored.

Because it's not me that's doing it alone, hopefully. Really I don't expect a result, but I'd be satisfied myself just to say I gave it a shot. Not to mention this isn't simply a small blow out with a half assed response. This has a line finally crossed in my opinion. I think some type of action is needed.

@sarah

Pretty much a straight up boycott now considering no one in our server can log on

Anyone who does decide to send in a ticket needs to be sure that their tickets don't include the following things though

Accusations
Assumptions
Demands
Threats

Humbly request that they fix it because it is affecting your gameplay experience negatively and then let it be. If you choose to boycott then do so, but saying it to them is unnecessary. Threatening to quit if they don't fix it isn't going to change anything.

I tried to make my letter more like feedback from the community. I don't recall making those things, unless as Justin says, has been* misinterpreted.