2011-03-16, 02:45 AM
Generally poor customer service, a lack of proper QC, far too effective marketing team, iffy communities, etc.
Yes, it is a free game and you are not required to pay therefor they aren't really obligated to provide customer service, but from a business standpoint you just don't do that. Obviously you can't make everyone happy all the time but dear god they could at least PRETEND to try.
Unless the company has completely changed in the three-ish years I've been away from the game and they suck for new reasons now.
Yes, it is a free game and you are not required to pay therefor they aren't really obligated to provide customer service, but from a business standpoint you just don't do that. Obviously you can't make everyone happy all the time but dear god they could at least PRETEND to try.
Unless the company has completely changed in the three-ish years I've been away from the game and they suck for new reasons now.