Why do people dislike Nexon?

What's your point, that the game is free and we should suck Nexon's giant flying cock whenever thrown at us or that giant flying cocks are everywhere in the gaming industry so it's natural to be submissive and accept whatever forced down our throats?

The game is more, much more, to their interest than any of us players.
"What if Nexon never bothered making MapleStory for us? Why can't you people appreciate them?"
Well then they'll have lost out on multi-million dollars of profit. What do we lose? Negative loss of time spent on Maple, that's actually a gain of time. For most of us, we would've wasted the second chance on some other game anyway, but a certain few would've been more productive without Maple.

Though, I have to say they have literally no reason to bother being on our good side, since we continue to play, and pay, either way. If their business is hurt, they'll try better, like the BBB incident.

I get what you are saying, but besides customer service is there anything else.
And, by the way what is "the BBB incident".