Error code 38 on entering cash shop

yeah it's still around i try everything to fix it, i used 4 different computers and nothing work, i used a 32 bit and 64 bits, i tried using that dell packet still nothing i tried switching to windows xp pack 2. i even change my main char
redownload maplestory...this is not a problem on the players side, but on server or coding most likely to do with some perm items. and the hard part is i don't think we can drop said items. and also i'm sure that nexon has a solution that is costly to them so you know that will be a problem for them.