2008-09-15, 01:45 AM
And if you're really stumped on that laptop with any other issues, visit the HP [SIZE="4"]online[/SIZE] tech support. -- Notice the word with big red bolded letters. Over the years of having an HP machine, their online tech support has been quite helpful and knowledgeable about your problem. It's just... the same cannot be said for their phone support staff.
Seriously, their phone support staff is about as dumb as demanding an answer out of an automated answering machine (or something like that). It also takes like 30 minutes to connect to their phone staff. Let's just say, at least your wall doesn't say frustratingly dumb things like "disconnect the ethernet cable -- don't worry, you won't dc from the internet." or "restart your modem, check if your modem is x ft from wall" any and everytime you have an issue. I really suggest you not waste your precious time with these guys.
Seriously, their phone support staff is about as dumb as demanding an answer out of an automated answering machine (or something like that). It also takes like 30 minutes to connect to their phone staff. Let's just say, at least your wall doesn't say frustratingly dumb things like "disconnect the ethernet cable -- don't worry, you won't dc from the internet." or "restart your modem, check if your modem is x ft from wall" any and everytime you have an issue. I really suggest you not waste your precious time with these guys.