2010-11-27, 03:49 PM
Describe the problem. Be as specific as possible!:
Every time I try to enter cash shop on one of my characters, the MapleStory client exits and the message "Error code: 38" appears on the screen. eTracer pops up but fails trying to send its report to Nexon. This is on a computer running Windows XP Home Edition.
On another computer, running Windows XP Pro, the client closes but the message and eTracer do not appear. Instead, I must terminate MapleStory.exe from the Task Manager.
Other characters on the same account can enter cash shop just fine, on both computers.
This character used to be able to do so too, until about 23 hours ago.
Every time I try to enter cash shop on one of my characters, the MapleStory client exits and the message "Error code: 38" appears on the screen. eTracer pops up but fails trying to send its report to Nexon. This is on a computer running Windows XP Home Edition.
On another computer, running Windows XP Pro, the client closes but the message and eTracer do not appear. Instead, I must terminate MapleStory.exe from the Task Manager.
Other characters on the same account can enter cash shop just fine, on both computers.
This character used to be able to do so too, until about 23 hours ago.
Images of problem