GM incompetence responding to Tickets.

As I recall both were under Cash Shop since that is what both bugs/glitches are about. The Owl Stickers gave out bugged CS related Prizes and the problems with the Maple Life A is a CS related issue too. I never saw a resolution Notice posted about the Maple Life Issue. I assume it is fixed?

I seriously wonder if GM's have any English comprehension or even reading skills at all.